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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-11-17

Just use them.

"Excellent experience. Delivery was ahead of schedule and the part fit was perfect.
Will definitely use them in the future.
"

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Rep reply posted 2018-11-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-17

Fast!

"Ordered items.... delivered within a couple days!

- and I love the "How to" videos.
"

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Rep reply posted 2018-11-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-16

Great Service and Fast Shipping!

"Great Service and Fast Shipping!"

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Rep reply posted 2018-11-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-16

Totally Satisfied

"My parts were shipped immediately and I was kept up to date on a daily basis until the parts were delivered. Totally fair pricing! Great installation video! Couldn’t be more pleased!"


Rep reply posted 2018-11-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2018-11-16

Waste of day and time to install the parts does not fit to install.

"Wasted day and time to replace my order. The order comes in horrible parts does not fit, the dimension of my original parts , way out of dimension from my original parts.
Made in CHINA?????????? this country does not even have a QA test.
I sent a photo back comparing the original parts and the parts made in china
Horrible.............
"


Rep reply posted 2018-11-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We only carry original manufacturer parts, and this is the part that our resources from the manufacturer indicate would fit your appliance. It's possible that there was an error and the wrong part was sent to you, or you received and incorrectly packaged part. While we asked for a photo comparing your old and new part, we never received a response. I'm going to have one of our agents reach out to you to see if we can't solve this. I apologize for any inconvenience.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-16

Oven Baking element replacement

"I ordered it Thursday afternoon and it arrived by noon on Friday. It fit and the tenant was pleased. It was a great experience and a very easy replacement. Thanks.
"


Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-16

LG Dishwasher Repair

"Great video on how to change the filter in my LG dishwasher. Part was here in a few days. Great service!!"

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Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-15

If it sounds too good to be true ...

"You know the saying, if it sounds too good to be true, then it probably isn't. That's what I thought when AppliancePartsPros said my part would be delivered the next day. And I was skeptical right up till the next day when the part was delivered. Wow! Their website is easy to use, easy to find what you need and easy to order. They offer help as well but I did not use that feature. If parts are what you need and you need them quickly and accurately, then this is the place for you. Thanks AppliancesPartsPros!"

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Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You are very welcome! Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-15

Fast service

"Needed a filter for a microwave and I received it in no time at all."


Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-15

Fast delivery

"Fast delivery of mounting brackets for a Bosch microwave/convection combo. Product exactly as ordered."


Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-15

Now we're cookin'

"Needed a gas ignitor for a Kenmore oven I purchased from Sears. They wanted $5.00 more for 3-5 day shipping than AppliancePartsPro.com offered for next day shipping. So I paid for next day shipping with AppliancePro, received it the next day and installed it. Couldn't believe it was as cheaper than Sears could do it for with their 3-5 day shipping, no wonder Sears is going belly up."


Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-15

I received the parts I ordered when I expected to

"The hardest part of my transaction had nothing to do with AppliancePartsPro--it was finding the convoluted model number for my appliance. With that in hand, finding the part I needed was easy and I have no complaints about the price or shipping time. "

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Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-15

Excellent service

"Fast service and delivery. Part was exactly as described and perfect fit."

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Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-15

Excellent service

"Online chat helped me to identify the correct ice maker filter for our Thermador. That required some persistence on her part because I was unable to locate the model number on the unit and the manual was for more than one model. Eventually we did figure out the model and I ordered a filter that fits perfectly. I immediately ordered 3 more in order to have an inventory. For each order, shipping charges were reasonable and delivery was pretty quick. I'm pleased with the entire experience."


Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-15

Washing machine help

"APP provided me with the diagnostic steps to determine the cause of my washer not working,
When the first part did not fix the issue they help determine the part that actually failed.
I installed that part and back working again.
I was so happy with the results of this repair I went back and bought parts for my refrigerator!
"

Detailed Review Benchmark + -
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Rep reply posted 2018-11-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”