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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-11-12

Transaction was exactly as expected.

"Part was right and on time."


Rep reply posted 2018-11-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-11-12

Part on back order.

"I can’t necessarily blame AppliancePartsPros, but I haven’t received the part after 1 week. Anticipated shipping date Is only 8 days after placing my order and they immediately let me know it was on back order. My rating reflects my belief I will receive the part about 2 weeks after ordering and their much appreciated timely communications."


Rep reply posted 2018-11-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. I apologize that your part went on back order and for any inconvenience the delay has caused. The estimated date of arrival that we provide for back ordered parts is the time frame we get from the manufacturer. It is subject to change (sometimes sooner, times later). As soon as we receive back ordered parts, we immediately ship them out. Again, we regret the delay. If at anytime you wish to cancel your back order, please contact us and we will be happy to assist you.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-12

PARTS DELIVERED ON TIME

"VENTED FILTERS WERE WHAT I NEEDED FOR MY MICROWAVE. BEST PRICE BEST DELIVERY SERVICE. WOULD ORDER AGAIN PARTS IF NEEDED! "

Detailed Review Benchmark + -
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Rep reply posted 2018-11-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-12

excellent delivery and sales

"received the replacement basket for my dishwasher very quickly website easy to use"

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Rep reply posted 2018-11-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-12

Great Experience

"It was easy and QUICK! We got the right part and such quick delivery."


Rep reply posted 2018-11-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-12

On time and exact parts as described.

"On time and exact parts as described."


Rep reply posted 2018-11-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-12

Easy to find the part you’re looking for and efficient shipping.

"Easy and fast to find the part you’re looking for. "


Rep reply posted 2018-11-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-12

Very Pleased

"Parts arrived quickly and fit perfectly. Parts were as shown on Website. Videos on the AppliancePartsPro.com website helped out quite a bit. "

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Rep reply posted 2018-11-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2018-11-12

Oven knob

"I was just about to write .l.l we have never gotten the art thing ugh it was paid for please advise."


Rep reply posted 2018-11-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I do apologize that you were emailed with the prompt for a review before you received your products. These emails go out on an automated schedule. I have looked into your order, and it is currently scheduled to deliver on 11/15. If it does not arrive or if you need more help once it arrives, please let us know.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-12

Super Service

"Large inventory, good parts descriptions, and fast accurate delivery."


Rep reply posted 2018-11-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-11

Thermostat fues

"Excellent job thank you k"

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Rep reply posted 2018-11-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-11

Whirlpool Dryer Low Heat

"Price, delivery, instruction, and part quality excellent. Part replacement, heater core for dryer, was exactly the same as old one."


Rep reply posted 2018-11-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-11

fast & accurate

"Got everything I wanted very quick"


Rep reply posted 2018-11-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-11

Samsung range heating element

"Easy to find the correct part, competitive pricing and fast shipping. Thanks you AppliancePartsPros!"


Rep reply posted 2018-11-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-11

Fast & correct

"Received parts the next day, installed over the weekend & it all fit like a glove. The video was for a similar machine & although there were significant differences, it gave a good idea on what to expect & helped get the machine apart & back together quickly. Overall a great buying experience & repair job. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-11-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”