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Product & services pricing
4.00/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
3/5

2018-09-17

Blower Part

"I was disappointed, because after I placed the order and received confirmation, I was notified a couple days later they could not supply the part, it was not available from OEM. I did appreciate being notified of the fact.
"


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize for any inconvenience caused by our need to cancel the order, but we are dedicated to sourcing all our high quality parts through the original manufacturer. In this case, the manufacturer did not have sufficient stock for us to fill your order. Again, I'm sorry for this issue, but I hope you will still consider us for your appliance parts needs in the future.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-09-17

incomplete order

"I did not receive complete order. One part missing . "


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. Orders from us may sometimes ship from separate warehouses due to availability. The second part of your order is in transit to you and is scheduled to be delivered on 9/21. We have sent you an email with the tracking information on the second part of your order. If you have any further concerns, please contact us and we will be happy to help resolve them.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-17

Great service and advice.

"The site has great diagnosis and repair recommendations and training videos, that make appliance repairs much easier. I was quite impressed through the whole experience, and the parts I installed cured what ailed my 10 year old Whirlpool dryer."

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Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-17

Great Service

"I received the right part at a fair price, quickly. What else could I ask for? Thanks!"


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-16

Excellent

"Quick deliver and the video was very helpful. Will be using them again. "

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Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-16

Defrost repair.

"Correct part, on time devilery, great instructions!"


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-16

AppliancePartsPros.com experience

"Found AppliancePartsPros.com on line looking for replacement drip pans for a range in a apartment I was subletting.
They had the exact parts I was looking for and the replacement went without a hitch. The service was prompt and my first time experience was perfect!
"


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-16

Perfect Diagnosis & Repair

"Perfect Diagnosis with YouTube video and perfect suggested repair part!
A lengthy, but easy, replacement of a Whirlpool Duet Steam Dryer's tension roller bearing to fix a really loud squealing noise!
"

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Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-16

pleased

"Received within a reasonable time. Thanks."


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-15

best place ever !

"shipping was fast . they always have the parts i need for an old 70's oven . ty for the videos that helps
"

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Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-15

All good.

"The right part found by the right guy (right quickly) for the right price. Thanks"


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-15

The parts were received in a few days and the washing machine runs fine, now!!

"The repair video helped SO much! The sound quality was good, so we could hear what he was explaining, and everything was well lit so we could see what he was doing. The video helped us understand what to expect and how to replace the agitator dogs.
"


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-15

knobs

"half the price of ge original parts"


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-15

Excellent

"The service I received while ordering was outstanding. My order was delivered on time and exactly what I needed"


Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-15

Ice maker broke

"Price ok shipping a little high but parts arrived early and my problem solved"

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Rep reply posted 2018-09-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”