ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-09-25

My New Appliance Parts Store!

"Excellent website with short, sweet, and to the point instructive DIY videos with integrated exploded-view parts diagrams."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-25

Excellent service as always.

"Excellent site. Easy to use interface with images, exploded views, and parts lists. In this case we were repairing son's dryer and it could not have gone smoother."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-25

"Very good experience, fast and reliable "


Rep reply posted 2018-09-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-25

outstanding!

"representative through on-line chat helped me identify just the part I needed. Ordering was quick and easy, and part arrived a few days later. SO much easier than I expected!"


Rep reply posted 2018-09-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-09-24

Accurate Info and Parts

"The only thing keeping from a 5 star rating was the short backorder of one item which stated during the order it was in stock."


Rep reply posted 2018-09-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. I do apologize that your part went on back order, but I am glad we could help you repair your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-24

New Washer delivery

"Excellent service from the 2 delivery people. Very friendly and fast."


Rep reply posted 2018-09-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-24

Repaired and good as new.

"Got just what I needed. Repaired my refrigerator and it's good as new."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-24

right time right price

"I quickly found the part I needed and it was at my door a couple of days later...I installed it and now my refrigerator is back to perfect!"


Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-23

title

"Right parts on time. Very happy with AppliancePartsPros"


Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-23

Best of the Best

"After finding their tutorial video for,a I needed to make to a 40 year old Maytag top loading washer, (can’t stand the new agitatorless, non cleaners) ordered the paris required on Wednesday night. Delivered by Friday noon to eastern Nebraska. Repair was forward after watching their video. Second time I have used them for parts, first time for repair but convinced they are more than great. After reading the companies story I love their business model, service, pricing, delivery, and videos."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-23

Washing machine part

"Ordered it mid day got it about three days later with no special shipping. Very satisfied. Son put part on machine worked great. Price of repair about 25.00. Compared to hundreds for a repair guy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-23

A friendly place to order parts.

"I have not met them or talked to them. However, the ordering step, especially the DIY videos, makes me feel that they are guiding me towards the correct part. "


Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-23

Perfect

"Great experience- recommend this vendor"


Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-23

right part fast service!

"The part was perfect. No instructions, but didn't really need them. The box the part was shipped in was banged up some, but no damage to the part. Very satisfied. Took 5 min to take off the old and replace with the new."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-22

SHELVES

"I ordered on a Saturday and was suppose to not to be in until the 24th of Sept and came in on the 21st."


Rep reply posted 2018-09-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”