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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-09-08

Great service

"Parts came fast. Videos were awesome they saved me days of down time due to suggesting to replace 6 spider bolts. Thanks "


Rep reply posted 2018-09-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-08

Good seller

"everything went good with this seller"


Rep reply posted 2018-09-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-07

Speedy response

"Part was delivered in two days. No hassle. Part was exactly what I ordered. Outstanding. Highly recommended"


Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-06

Seal for refrigerator

"Order on a Thursday evening had package delivered by 10 am Saturday morning. Repairs completed using their video online guide in 15 minutes. Would use again "


Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-06

Nailed it

"I have an off brand of washer. I was concerned about finding parts. I typed in the model number and the parts were listed that I needed, and much to my surprise they were in stock. They arrived the day that I was told and the parts fit perfectly. "

Detailed Review Benchmark + -
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Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-06

great

"the item arrived in 2 days, was new and worked great. "

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Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-06

Fast Service - Smooth Transaction

"Placing the order on their website was quick and easy. Their parts diagrams made it easy to find the right part. Once the order was placed I received great email communications to verify the order and again once the order was shipped. Shipping was quick and I had the part within a few days after placing the order. Will definitely use them again if and when another need arises. Thanks!"


Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-09-06

Troyboy

"Finding the part was easy and helpful."


Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-06

DIY and save at least a $100

"Easy to follow repair video and quality replacement part, delivered for about $30. Repair took about 45 minutes and washing machine was working again.

Thanks APP
"

Detailed Review Benchmark + -
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Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-06

Appreciation for your Business

"I'm a single woman on a fixed income I was very happy to find ApplianceParts Pro.com. Ordered my part, it arrived in only three days watched the very helpful video and repaired my belt on my dryer. Thank You so much for your assistance "


Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-06

Everything went well,

"Ordered online, everything went per plan and received my part today in good shape."


Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-05

Parts fit perfect.

"Recently ordered multiple parts for a dishwasher. All the parts were delivered quickly, fit perfectly, and I am very happy."

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Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-05

Right parts, right price .....

"Quick n easy order n delivery ... excellent service ,,,, dryer back in service ... my new appliance part s place ..Albert j"


Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-05

Excellent!

"Burner grates arrived in a timely manner and in excellent condition. Well packaged. Perfect fit for my stove top! Exactly what I wanted. Would do business again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-09-01

Terrible packing

"I ordered 3 halogen bulbs for my range hood. Why in heaven's name would they throw these in an envelope without packing material. 1 came busted. Total irresponsible behavior. "


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I do apologize for any inconvenience this situation may have caused. We will of course be happy to replace the damaged item at no cost to you. I'm going to have one of our Customer Service Agents reach out to you so we can get that taken care of, but if they don't happen to reach you, please feel free to call us or live chat with us and we'll get this taken care of and get a new bulb sent out to you.

Kind Regards,
Cheryl T
Customer Correspondence Team”