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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-07-06

Just what I ordered!

"I ordered the tensioning pully for the dryer. When it came in, I put in on and now its working great. I initially thought I had signed up for a extended warranty on my Samsung washer and dryer, but when I called Warrantech ( the company who called me for an extended warranty a few months ago) for service, I was told I did not have a extended warranty even though I told them I had the charge on my credit card that said I paid for it. After speaking to 5 different groups, Warrantech finally found my extended warranty, but it was just for the washer only. I bought the washer and dryer at the same time from HH Greg. When Warrantech called because my warranty was going to expire, it was not mentioned by the sales person was trying to get my business that this was just for the washer only. While waiting to hear from Warrantech upper management to get their decision on the matter, I decided to fix it myself. I order the part, received the part,installed the part and have been using the dryer for three days and I still haven't heard anything from the "extended warranty sales personnel". Thanks for you assistance."


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-06

Friggin amazing.

"There was an issue that developed with shipping. It was handled with aplomb."


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-25

Perfect again

"Another appliance, exact parts I needed, delivered fast- great web installation instructions - "

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-05

Fast

"Easy site to use. Best prices I could find. Instrutunal videos very helpful and easy to follow.
"


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-05

Right roller replacement

"Easy repair once I found the right u-tube video for my model of dryer. Replacement belt was too short."


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-05

very fast shipping. right parts. very satisfied

"needed stove parts. ordered here. will order again "


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-05

Saved a Lot of Money

"My wife wanted to clean the oven after a family gathering. The range played dumb so I went on U tube and found a rep that answered my question and guided me through the fix. I have the part I need and am about to install it. Thanks, "You done good!""


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-05

Very helpful and quick service

"On line trouble shooting and DIY helpful.
Parts were available and delivered when promised.
"


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-05

Fast, accurate order fulfillment.

"My order arrived fast. The parts were high-quality, original-manufacturer ones. The website made it easy to find what I needed. AppliancePartsPro.com makes me happy."

Detailed Review Benchmark + -
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Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-04

Dryer repair in Houston

"Parts arrived in 2 days with regular shipping. Good price, good service. I was able to replace parts in about an hour thanks to your repair video. Unfortunately, it did not fix the problem in that Admiral gas dryer still is not heating air. Checked the thermal fuse, and that was OK. Still trying to determine the problem."

Detailed Review Benchmark + -
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Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-04

website and security

"Appreciate a website that actually works and works well. CS called and verified order and shipping address. Impressed with their concern for security of order. Will be my first choice when parts are needed"


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-04

"correct parts, well packaged, shipped on time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-04

Very satisfied

"Will do it again thank you"


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-04

Return

"The service person was very helpful with the return of an incorrectly ordered part."


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-04

Excellent Seller

"Needed replacement knobs for our GE dryer. This site had the exact OEM knobs we needed, price was the best we could find on-line, and shipping was really fast. Arrived sooner than promised. Will definitely return to this site in the future when the need arises. "


Rep reply posted 2018-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”