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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.30/5
Customer service:
4.05/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2018-06-29

Great to deal with

"I had a good experience with Appliance Parts Pros as usual. They are my go to place for parts for my appliances. Never had any trouble with them."

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-06-29

Online trusted

"Quick delivery and great, great customer service. "


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-29

Great selection, great education, great prices

"I love that hey had training videos to show me how to actually use the parts I ordered. I figure I saved $100-150 by not hiring a repairman. I was able to replace the coils and the timer and it only took ~ 30 minutes. This is where I will shop again if I need appliance parts. "

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-29

As aways Excellent!

"I m keeping my old Whirlpool washer running piece by piece with AppliancePartsPros.com. Easy to find a part. Excellent videos on the actual repair. Prices are great. What more can you ask? "

Detailed Review Benchmark + -
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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate your repeat business!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-29

right part fits wel good price

"ditto
..................................
"


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

Great prices and customer service !!

"Needed part asap and they shipped it the next day ! I do not have to wash dishes by hand now as I got it in 5 days ! My hands thank U ! Art"

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

First Time Every Fixing a Washer.... A Took My Wife Out to a Steak Dinner....

"Watch your video on How to Change Out the Broken Door Switch on the Maytag Duet Washer and Surprised Myself... Completely changed out & cleanup in under 20 minutes and Saved Over $230.00 Inspection & Labor Repair Quote I received from a service provider. Enough to take my wife out to a really nice steak dinner. Sincerely, Thank You.... From Both of Us.... "


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

Just what I needed!

"Easy to navigate website, easy to purchase. I got the part that I needed at a good price and shipping was fast. Thanks!"

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

Fast service

"Matching my part online was easy and I received my order quickly. I had to have a little advice installing it and they were very helpful. They even emailed me an installation video!"

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

Great Service

"Awesome website, excellent service and quick shipping. I will buy again, thank you!"


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

Fix that gas dryer.

"Site was user friendly. Good cross reference to the proper parts. Delivered on time. Wife is quiet."

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

Fast Service

"Ordered part and it was delivered promptly, also at lowest price. This was a Whirlpool refrigerator part that was on order at another supplier for over 6 weeks; so I gave up on them and went to APP"

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

LG Washer

"You have the best video for doing the repair yourself. I don't think i could do it without it!"


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-28

Perfect fit!

"Needed a new vent grill for my over the stove microwave. I gave the model of my unit and the next day I received a response with part number needed. I ordered it and in 2 days part arrived and fit perfectly!"

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-06-27

Well done.

"All went well. Was timely."


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”