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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-07-13

Great place for appliance replacement parts!

"It was fast and easy. Entered model number selected part, paid, arrived fast and was exactly what I needed."


Rep reply posted 2018-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-13

Judy R., Bush, La.

"The parts I ordered for my Jenn Air cooktop arrived I just 2 days, and look great and work well (drip pans and burner element). I would do repeat business with APP!"


Rep reply posted 2018-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-13

All went well.

"Parts arrived as stated. Parts installed and working great. It sure beats paying seven
dollars for just one screw as Sears parted quoted. Thanks!
"


Rep reply posted 2018-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-13

Excellent advice and help!

"Really helped me properly diagnose the problem and fix it! Shipping was fast and the part came in just two days!"


Rep reply posted 2018-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-12

Excellent service !!!

"Appliance parts pros had my part in stock and delivered the day after I ordered !! Definitely ordering again and will refer !!"


Rep reply posted 2018-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-12

I will purchase again.

"The parts were in stock, the prices were much less than anyone else. The parts were shipped out on the same day I ordered them. The total price + shipping $87, at the appliance store here they wanted $131.70 for the same parts. One came before the other but that was fine. I have a GE nat-gas dryer, I ordered a timer and a door switch, the directions on the site were helpful but a bit different on my unit. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-12

Money Saved!

"Perfect Part for my washer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-07-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-12

Receive fast service

"Real good how to put in in"


Rep reply posted 2018-07-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-11

Parts

"Great service and shipment"


Rep reply posted 2018-07-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-11

Excellent

"Good product very pleased "


Rep reply posted 2018-07-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-11

Terminal block

"Right part, shipped fast, video showed me all I needed to install"


Rep reply posted 2018-07-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-11

Provided exactly what I needed

"Parts lookup by model number made it easy to identify and order my replacement part! Shipped reasonably! Right color even!"


Rep reply posted 2018-07-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-11

Worked Perfectly!

"Our gas oven suddenly would no longer come on, so we researched the problem online. My husband believed the igniter was worn out, so he ordered a replacement from AppliancePartsPros.com. At the same time, he ordered an igniter for the broiler section of the stove, just to keep it on hand in case it goes bad, too.
After watching the installation video, he was able to easily replace the igniter, and the oven is now back to normal function. We were impressed by how quickly the parts arrived, and by the reasonable price charged for them, compared to other websites. We will definitely use this website again in the future.
"


Rep reply posted 2018-07-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-10

Appliance Parts Pro Terrific company to deal with

"Very easy to order, they shipped the same day as promised. The carrier FED EX Horrible! Fed Ex said delivery would take 9 days ???? Don't know why, UPS ships cross country in 5 days regular ground, even the USPS is faster than FED EX. "


Rep reply posted 2018-07-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. I apologize for the slow delivery by the courier! We hope you'll still consider our company the next time you have appliance parts needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-07-10

I got what I ordered

"Everything went fine. I was a little surprised that the part I ordered had no packing material at all. Just a part in a box. First thing you think of is “will it work or is it damaged internally?” That said, the part worked fine."


Rep reply posted 2018-07-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. If you ever receive damaged parts from us, we will gladly replace them at no cost to you. I do apologize for any inconvenience this situation may have caused. Thank you for your understanding and for allowing us to resolve the situation.

Kind Regards,
Cheryl T
Customer Correspondence Team”