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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.30/5
Customer service:
4.05/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2018-06-27

Great

"Part arrived on time and did what it was designed for. "


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-27

Great service!

"Easy to find parts on the website, helpful videos (should have watched first) and quick delivery on order. Thank you."

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-06-27

Part was perfict

"Shipping was extremely slow."


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We apologize for any inconvenience. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-27

APP.COM is the best,

"They always solve my prob"


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-27

In stock parts always.

"This was the second time in two years I purchased the same parts for my Samsung washing machine. They were the tub struts. The springs go bad. Samsung has not done a thing about it. They know too. ApplianceParts has these in stock because they know there's a problem. Thank's to them I keep this machine going."


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-06-27

Exactly what I needed.

"The part I needed was easily found on their website. Competitively priced. I would have given 5 stars except for the rather slow delivery. "


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-27

more ice

"ice maker and shelf exactly what we needed, delivered quickly"


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-06-27

Still waiting patiently

"3 out of 5 items shipped. 2 on backorder. Had a question I was told would be answered yesterday. Still waiting"


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. I apologize that the response to your question was delayed, but we always want to make sure that information we provide is correct, so we had to do some research to verify the answer! We hope you'll consider our company the next time you have appliance parts needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-26

Very satisfied

"Website was totally easy. Received the part very timely. Part fix perfectly. I save money and time using AppliancePartsPros "

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-26

Great service!!!

"Proper part, fast shipping = Great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-26

Good parts fast

"Excellent service, quickly"


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-26

Love Appliances Parts Pros

"Since shopping at there web site my experience been phenomenal an the help I receive from one of the customer service was amensing an everything that I needed it was always in stock and there prices are great I could not find better prices than the ones they offer"

Detailed Review Benchmark + -
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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-26

Gas oven igniter purchase

"Easy search & purchase. Shipping arrival as promised. Reasonable price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-25

Worked out great!

"We bought a dishwasher replacement part thru them and we got what we ordered, Perfectly and when they said it would be delivered. We have ordered from them before and have never had a problem. I would recommend them and we will use them again in the future if we need something."


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-25

Excellent receipt and part

"Part sent asap.. No problems Good service"


Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”