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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-05-25

defrost timer

"Had apartment refridgertor did not want to replace. Noisey defrost timer. Searched 4 sites for part and
Appliance Parts Pros were the only ones to have part. Ordered and it came fast. Thank you
"

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Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-25

Great service.

"The videos were a big help."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. We're so glad that you found our repair videos helpful!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-25

Quality Products, Quick Shipping

"Great to find OEM parts for my GE Refrigerator, in stock, at a good price. Refrigerator shelf was original GE service part in original box, It was well packed for shipping."

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Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2014-02-05

Great Service!

"I always use this company to buy replacment parts. They are very speedy in processing my order and shipping! "

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Rep reply posted 2014-02-11
A rep from AppliancePartsPros.com, appliancepartspros2, has responded:

“Thank you for completing the feedback form. I have reviewed your account and per the model number that you provided, the screws are sold separately. As a one time customer courtesy I have refunded you the shipping charges for the screw. When you have a moment please check your email for the refund confirmation. Let us know what we could do next time to earn a 5 star review!

Kind regards,

Adrian”


Verified
5/5

2018-05-24

Fast shipping

"Came in less than 2 days............."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-24

Exact part I needed.

"Ice maker quit working. I searched internet for solution and found AppliancePartsPro website. Determined it was defective water valve. Ordered valve and after viewing installation video on the site installed new valve. Making ice again. Installation was easy after watching video. Order arrived quickly. Good experience."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
2/5

2018-05-23

Order only half filled.

"One part arrived only a little late after paying for expedited shipping. After being told the second part would arrive shortly it is still not here 24 hours later. Phone support was a 45 minute wait."

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Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Standard shipping option, which does arrive within 2 - 5 business days. Because you didn't get your purchases when you expected them, we have provided you with a refund for your shipping cost. Thank you for your understanding and for allowing us to resolve the situation.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-23

Job done

"Great video on line helped "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-23

Great experiance

"Got part I ordered on time and as expected. I will always order my parts from AppliancePartsPro."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-23

Excellent@

"Excellent experience! Stocked inventory, same day shipping and reliable parts. Have never needed to call because of replacement part failure. Have used many times in the past will continue to use."

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Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-23

All was well

"The correct part arrived on time and the installation was a success. All are happy. I've used them before and I'll use them again."

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Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-23

Dishwasher

"easy to find with model number. Part as described."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-23

PTC Starter part #312200500017 Magic Chef Mini frig.

"Compressor hot!!!! wouldn't kick in replaced ptc starter, worked!!! but it could have been overloaded with stuff in frig. it was really packed!!! Part came in 6 days great! thank you . PAUL PINZUTI Hazelhurst Wisconsin"


Verified
5/5

2018-05-23

Washer parts

"Got parts fast and fixed issue."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-23

W10083957 Chopper

"Part solved the problem. Love the DIY videos."

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Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”