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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-05-21

Wonderful!!!

"Great service. FAST shipping! Perfect!"

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Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-21

Part worked great and was on time.

"Everything went great the part worked was the right one and it came on time, so thanks for the great service."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-20

good product

"ordered it and installed them the day they came"

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Rep reply posted 2018-05-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-19

Right parts, right on time!

"They had the parts I needed in stock and processed the order quickly. I was able to make the repairs I needed much cheaper than having a repairman come to my house. Total cost of repairs was about $70 (which includes expedited shipping that accounts for almost half the cost) as compared to the $90 I was quoted by a repair company just to come to my house and then I would be charged parts and labor for the actual repair. I would purchase from them again."

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Rep reply posted 2018-05-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-19

Excellent..

"Fast Shipping, quality part, good price.. thanks, Rj"

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Rep reply posted 2018-05-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-05-18

Oven burner arrived with no documentation

"The correct part arrived on time. However, there was no documentation provided. This cost me time as the part looked like the one being replaced, but was electrically different. A single sheet of paper showing the proper connections and warning that it might not match the original part would have saved me more than an hour and made me a five star customer."

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Rep reply posted 2018-05-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. Manufacturers do change the design of parts frequently in an attempt to make parts compatible with as many of their appliances as possible. We only carry original manufacturer parts, as long as you research the part by model number, you can be assured the part is correct for your unit per the manufacturer. If you ever have questions about a part or how to install it, we do provide technical advice for free.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-18

Excellent

"Shipped on time , arrived on time , easy ordering, I'd do business with you again. Thank you !!!"

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Rep reply posted 2018-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You are very welcome! Thank you for letting us know how much you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-18

Excellent

"Easy to find necessary replacement parts, expedient delivery, wide selection in stcok."

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Rep reply posted 2018-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-05-17

got it done it

"l think I would have given a 5 star rating had I received the part a little sooner. Probably my fault. Had I placed the order on a Monday I would have had it by Thursday. But I ordered late Wednesday evening so I didn't get it until Tuesday. Installed it Wednesday works great! I'm happy and you wouldn't believe how happy my wife is!!! "


Rep reply posted 2018-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-17

Exactly what I needed

"Perfect factory product that worked as needed"


Rep reply posted 2018-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-17

Part is parts

"They got the needed parts right out."


Rep reply posted 2018-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-16

The right parts, arrived super quick

"I ordered my parts and got them within 2 days. Everything fit and worked as expected. Being able to watch the video was also very helpful; It gave me extra confidence that I was doing the repair correctly."

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Rep reply posted 2018-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
1/5

2018-05-17

Condenser fan motor replacement

"Video looked easy. Could not get bracket out to replace part. Not happy."


Rep reply posted 2018-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like one of our Parts Pros Agents was able to get in contact with you to offer you some additional advice about how to go about your repair. Keep in mind that if you decide not to use the part, you can always return it to us for a refund as long as it has not been installed. We'll be happy to help you set up a return. Customer satisfaction is our priority!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-17

Kenmore Dryer Parts

"Delivered promptly and worked great."


Rep reply posted 2018-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-17

Super Fast Shipping

"Shipping was unbelievably fast. Great prices too."

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Rep reply posted 2018-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”