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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-05-23

Perfect!

"Great price. Fast shipping. Great service. "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-05-22

Refrigerator parts

"Found the parts I needed on the model drawing and ordered them with no problem. they were pricey, but all fit into place beautifully. I think they should have included a tool for the handle hex head screw removal and insertion because it is a special screw head - I had to go out and buy a tool for this. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

Water Inlet Valve Assembly - W10364988 (AP4929086)

"Wow, this company is awesome. Not only did I get my part quickly (2 days) it was super easy to replace the part on my washer. Anyone that can watch a video can do the job. I saved $200 buy replacing the part myself. The video that you can watch on the website is simple to understand and very easy to follow. I will always go to Appliance Pro to look for a part and before hiring someone to fix my appliance or buy a new appliance.
Thank you Appliance Pro!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

Awesome!

"This is the best website I have ever found. I put in a modal # and up came my part. In less than 5 min, I paid $14 and had a dryer door latch delivered in 3 days. I will definitely use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

Excellent

"This is the second time ordering a part and both times it arrived on time and was exactly what I needed. It has saved me so much time and money to be able to get the parts needed to replace them myself and not have to hire someone to do it for me. "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

Thanks

"So far, so good no complaints."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

OEM parts delivered fast

"Parts are OEM, delivery was fast, and cost was good. "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

"Tell parts as expected on time"


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

Needed a stove knob -- and got it!

"Got the exact part I needed without running around from store to store. No hassle, no sweat. "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

Great replacement

"After looking around APP had just what I needed. Quick delivery and direct replacement. "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-22

Fast, accurate, helpful

"Provided very helpful video, showing how to install parts for a refrigerator repair. Easy to identify the correct parts. Quick delivery. Competitive pricing. "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-21

Ice maker

"Have bought before and will again. "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-21

Part for the refrigerator

"Chatted with the customer service representative, and explained what I wanted, and with the model number and style, was able to get my order placed and it was received in a very timely manner. This is not the first purchase that Appliance Parts Pros has always been my go-to on line parts repair place."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-21

Correct part. Good price.

"Tried a local place first. The part I needed was not in stock. For much less I ordered from you and got it delivered to my door."


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-05-21

Outstanding and phenomenal!

"Fast, easy, and secure online order/shipping. Excellent, experienced and professional customer service. Pleasure doing business with this company. "


Rep reply posted 2018-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”