ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-12-08

great and part was not damaged

"everything was great if i had ordered the part. I think the pary I need is the water inlet valve."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-08

Great products!

"I had to get a new oven control board. It shipped quickly, was easy to installand worked perfectly! I have my oven back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear that the repair went well to get your oven operational again!

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2023-12-08

Exact part to fix my upper rack in dishwasher

"Quick, easy, and the installation was super easy."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-08

Fast

"Fast , right parts and best price on the Internet "


Rep reply posted 2023-12-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-07

Excellent as always

"The correct parts, fair pricing, easy repair. Customer service is excellent if you have any issues"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate your endorsement!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-07

Extremely fast delivery, correct part, happy

"Extremely fast delivery, correct part, happy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you to get the correct part needed to repair your appliance. Thank you for letting us know how much you liked our services.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-12-07

Fast, accurate, fixed!

"These folks answered the question: will the part fit my washer? They sent a new part for an 11 year old washer that was exactly what I needed. Since we had taken the part out, it was easy to put the new one back into our machine. Great feedback, fast, friendly."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for writing this review.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-12-07

Crappy Design by Bosch

"Multiple complaints on line regarding the handle brackets on Bosch microwaves. The one received is no improvement. Wonder how long it will last."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! Thank you for the endorsement.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-12-07

Super Service

"Couldn't find the parts I needed anywhere else. On line order was confidently placed thanks to the on line graphics and descriptions. I received exactly what I needed BUT one of the parts was broken.
I was concerned it would take forever to get the broken part replaced. I was wrong! One phone call with a short wait time and the agent on the other end of the call spoke English. (that's rare these days) A bit of information was exchanged and the replacement part was to be shipped out the next day. It even arrived before I expected it.
The parts I needed, quick shipping, hassle free replacement part - what more can you ask......
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We'll be there for you next time, too! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team


Verified
1/5

2023-12-06

Will not refund defective part

"Ordered a new Mullion to replace my original because of a broken spring. After installing the new part, I realized it was defective because it would not spring out enough to create a seal for the door. After finding the same part locally, I sent the part back for a refund which I was told they wouldn't offer a refund because I already installed it. Sad customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“I am sorry the part was defective. I will get you a refund for this order. You will see a credit of $131.32 for the part and $11.72 for the shipping.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-12-06

Great shipping and parts

"Received mine parts on time and they worked great, thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy everything worked out. Thanks for your feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-12-06

Perfect

"Really easy to find the right part, quick processing/shipment and a great price. Made me look like a genius, couldn’t ask for more. Thank You!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you fix your appliance. Thank you for sharing your feedback with us.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-12-06

Excellente service

"Great price and fast shipping. A very good installation instruction video provided on the website. First time purchasing a refrigerator parts, and I can say that you guys safe my refrigerator. I will definitely recommended and purchase again from here. THANKS "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear you benefited from our services. Thank you for taking the time to review our site.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-12-06

Great Parts Supplier - Great Helpful Drawings - Helpful Videos - Fast Shipping

"I have used PartsPros.Com for years! Great company!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate that you chose us for your appliance repair needs. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-12-06

Whirlpool water valve replacement.

"Great experience ordering replacement water valve for my Whirlpool machine washer. It was easy to find the part I needed and it arrived within two days. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to review our site. We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”