"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Very happy with parts and troubleshooting video."
"I fedex for Monday delivery and received it on Friday."
“Unfortunately, the order was placed on a Sunday when our warehouses are closed. We have refunded your shipping due to the delay when we spoke to you on 11/22. We apologize for the delay and if you have any questions or further concerns be sure to let us know.
Kind Regards,
Jason
Customer Correspondence Team”
"part worked fine , delived safely and on time"
“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. We appreciate your feedback. Thanks for letting us know.
Kind Regards,
Jason
Customer Correspondence Team”
"Parts arrived within days !"
“We're happy to hear that you received your order in a timely manner. Thank you for sharing your feedback with us.
Kind Regards,
Jason
Customer Correspondence Team”
"My neighbor broke the tray lid clip and wanted it fixed. I ordered the part from Appliance Parts Pros based on the diagrams. They shipped fast and were a perfect fit. They had a video on how to do the repair and it was 100% accurate. My neighbor was impressed and happy. It took less than 20 mins to replace both sides and put everything back together."
“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Jason
Customer Correspondence Team”
"Fair price and the video helped a lot. It was npt 100% for my model, but helped me reduce my time."
“Thank you for writing this review. We're happy to hear that our repair video was beneficial in repairing your appliance!
Kind Regards,
Jason
Customer Correspondence Team”
"Easy to navigate and looking forward to receiving new part"
“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Chris
Customer Correspondence Team”
"Got my machine up and running. Thanks for another great product."
“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Chris
Customer Correspondence Team”
"Ordering was fast and easy.Said I would receive item Nov 17th, It is now Nov23rd--No idea when and if I will receive it. Should not be this hard to get this item"
“We spoke by phone and we got a new order going out to you. We apologize that the original order was lost and if you have any questions or concerns be sure to let us know.
Kind Regards,
Jason
Customer Correspondence Team
”
"Ordered parts and received next day. No downtime on my appliance at all. Parts were exact."
“Thank you for taking the time to share your experience. Congrats on the repair.
Kind Regards,
Chris
Customer Correspondence Team”
"Ordered replacement parts, got half of the order. No eta on the other part. The chat disconnected 2x. Tried to call and was on hold for 45 minutes before I hung up. Really disappointed in the customer service."
“I am very sorry that the chat disconnected when you chatted a couple of times. We apologize for any inconvenience the delay has caused. The ETA for the fan asm is 11/30. The estimated date of arrival that we provide for back-ordered parts is the time frame we get from the manufacturer. It is subject to change (sometimes sooner, times later). As soon as we receive back ordered parts, we immediately ship them out. Again, we regret the delay. If at anytime you wish to cancel your backorder, please contact us and we will be happy to assist you.
Kind Regards,
Chris
Customer Correspondence Team”
"Bulb burned out on 30 year old fridge. No parts number. I ordered what was supposed to be the correct interior fridge light bulb from the big A. Wrong. Still no light. At first I thought I might have to use a flashlight or trouble lamp for the rest of the days of my old appliance. Then I ordered from you, Appliance Parts Pros. I got the right bulb. It cost more for shipping but worth it. Delivery in a day. My old Whirlpool is still working and I can see what's inside! "
“Thank you for using our site and for your feedback. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"The auger for the dispenser fit perfectly. Your website made finding the correct part easy and the installation video was a great help. Oh, and the part arrived in 48 hours. "
“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"Ordered the needed part one day and had it the very next day. Part was the correct part and installation was simple. Saved big over having an appliance repair guy come out. Great job Appliance Parts Pros!"
“Thank you for taking the time to let us know how we did. We appreciate your endorsement!
Kind Regards,
Chris
Customer Correspondence Team”
" Once again, the part that I needed for mu 10 yr. old GE dishwasher was available. Standard delivery arrived on the second day after I ordered. I don't know exactly how many times I've used this company, but I get great service every time. "
“We appreciate you taking the time to leave us positive feedback on your experience. We'll be there for you next time, too!
Kind Regards,
Chris
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Jason
Customer Correspondence Team”