"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"I received my part in2 business days. Unfortunately it was damaged. With one phone call, Danielle Wilcox sent a replacement that arrived undamaged in just 2 more days! Couldn’t be happier!"
"have to use the way it was !!"
“Thank you for using our site and for your feedback. If you ever have a question about a part received be sure to give us a call so that we may look into the matter and discuss it. We appreciate your review!
Kind Regards,
Jason
Customer Correspondence Team”
"Was able to find the parts I needed and they were at my doorstep within two days."
“Thank you for sharing your experience. We are glad you liked our services.
Kind Regards,
Jason
Customer Correspondence Team”
"I was able to locate the part I needed & the short installation videos help out."
“We pride ourselves in having the most competitive pricing for all parts that we sell. We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365-day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros six days a week. Thank you for your understanding and for using AppliancePartsPros.com.
Kind Regards,
Chris
Customer Correspondence Team”
"I have always used Appliance Parts Pros to diagnose and repair appliance issues. They came through again for a repair to my oven temperature control probe. "
“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed to repair your appliance.
Kind Regards,
Chris
Customer Correspondence Team”
"The website made it easy to figure out what was wrong and what parts to order and the videos gave me the confidence to take this on. "
“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"best prices and very fast delivery"
“Thank you for sharing your feedback with us. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Chris
Customer Correspondence Team”
"APP lady confirmed I had the correct part, Ice Maker Assembly. Just needed to remove wiring harness that shipped with product so existing harness in freezer could plug in. Brgan making ice immediately. I am so glad to have discovered APP's website. "
“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"Had what I needed with fast shipping. Customer service is great. Videos very informative "
“Thank you for taking the time to let us know how we did. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"There is a bracket that ties to the front of the element. The loops in the one you sent are too large to fit in the bracket. Samsung states there is no replacement for the broken broiler element and I confirm with Trible appliance that they do not carry a replacement"
“I am very sorry that the element ordered and received does not match. I have looked over your order and see that you requested a return for the order. We will happily assist you via phone at 877-477-7278 or live chat on our site.
Kind Regards,
Chris
Customer Correspondence Team”
"Could not have done it without the video. "
“Thank you so much for taking the time to give us feedback. We are happy you chose us to help you fix your appliance.
Kind Regards,
Chris
Customer Correspondence Team
”
"Part didn't fix our problem. "
“Thank you for taking the time to share your feedback with us. I am sorry to hear that the part did not fix the problem. We will be happy to assist you. We do offer free technical advice. You can call us at 1-877-477-7278, live chat with one of our agents on our site https://www.appliancepartspros.com/, or post in our DIY group here https://www.facebook.com/groups/fixmystuff.
Kind Regards,
Chris
Customer Correspondence Team”
"I WAS ABLE TO FIND THE RIGHT PART WITH THE HELP OF YOUR SITE IS EASY TO USE AND GET THE RIGHT PART"
“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Chris
Customer Correspondence Team”
"Fast delivery and the part worked perfectly. The online video made installation quick and easy. "
“Hello,
Thank you for using our site and for your feedback. We're so glad that you found our repair videos helpful!
Kind Regards,
Dixie
Customer Correspondence Team”
"Well designed website with a great user interface. Fair prices for factory parts. Sadly, this part wasn’t the problem with my 4-1/2yo Maytag. I will be returning the purchased part. So disappointed with Maytag. I will keep AplianceOartsPros at the top of my list when/if I need appliance parts. "
“Hello,
Thank you for the endorsement. We are happy you chose us to help you fix your appliance.
Kind Regards,
Dixie
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“We apologize to hear that your part arrived damaged but are glad we were able to resolve this relatively quickly. Thank you for taking the time to let us know how we did. We appreciate your review.
Kind Regards,
Jason
Customer Correspondence Team”