"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Amazing price, amazingly fast."
"About the easiest fastest way to get what you need"
“Hello,
Thank you for sharing your feedback with us. Your comments are most welcome.
Kind Regards,
Dixie
Customer Correspondence Team”
"I was directed to you by the LG website. I found the washing machine part I needed immediately and ordered it. It was here two days later."
“Hello,
Thank you for sharing your experience. We are happy to hear you benefited from our services. We'll be there for you next time, too!
Kind Regards,
Dixie
Customer Correspondence Team”
"The part is wrong. I would like to know how to return please. Thank you. Donnie"
“Hello,
Thank you for filling out the survey. I'm sorry about any trouble. I sent an email to the address on file with a link and instructions for initiating a return. If you need assistance locating the correct part for your repair, please reply to the email with your appliance model and serial number and we'll be glad to help.
Kind Regards,
Dixie
Customer Correspondence Team”
"The parts pictured were not what was delivered. Customer service hotline was worthless. The picture of parts was outdated and not current with no current wiring diagram included. Tutorial not available. A described do it yourself job not possible."
“Hello,
Thank you for taking the time to share your experience with us. We apologize for the inconvenience of the part not being properly depicted on our site. We do get our parts directly from the manufacturer and it is common for the manufacturer to update certain parts. We understand the frustration of receiving an item that looks a little different as pictured however the functionality of the part and the number of terminals are the same. We do offer free tech support over the phone and are happy to help to the best of our ability by providing some installation instructions but ultimately we are a do-it-yourself company and a parts supplier. If you are still needing assistance in your repair please reach out to us and let us know. Kind Regards,
Kayla
Customer Correspondence Team
”
"Quick delivery, great competitive in price"
“Thanks for your feedback. We enjoy hearing from our customers. Kind Regards,
Kayla
Customer Correspondence Team
”
"Ordered a dishwasher door gasket and it arrived two days later. Watched the video for installation and it was accurate and worked like a charm. Very happy with the product and helpful video."
“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team
”
"Next day delivery was impressive. I was not in a hurry and chose the lowest cost shipping, the parts came the next day."
“Thank you for sharing your experience. We appreciate your review. Kind Regards,
Kayla
Customer Correspondence Team
”
"Part was delivered fast and worked great"
“Thank you for using our site and for your feedback. Kind Regards,
Kayla
Customer Correspondence Team
”
"The repair videos are great. I was struggling trying to find the access point of a component. Watched the video and made it easy. Found out which part I needed, ordered, quickly delivered and installed with no difficulty.
What a great experience. Have used this process on many appliances. Thx! "
“Thank you for taking the time to review our site. Your feedback is much appreciated. Kind Regards,
Kayla
Customer Correspondence Team
”
"I ordered a burner for my stove. it was easy to find my part with the model #. The picture of the part when I found it was invaluable, to assure me that it was the correct part. Read the enclosed instructions and you will be golden. Fast shipping also! Thanks!
"
“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team
”
"Couldn't have been easier to find the right parts and replace them when they arrived. Aside from finding the parts by just searching for the model number of the fridge, there were "how to" videos for each part that made the project super easy! Instead of stumbling around for a couple of hours figuring out how to get the old parts out, the videos helped me get things completely fixed in about 20 minutes! AppliancePartsPros.com is my first stop when I need to work on any of my appliances!"
“Thank you for sharing your feedback with us. We look forward to helping you with any future appliance repair needs you may have.Kind Regards,
Kayla
Customer Correspondence Team
”
"With the parts we installed from AppliancePartsPros. my wife feels like she has a new stove. She is very happy"
“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team
”
"Ordering was a snap. The part came within 4 days of ordering it. We have not put it on our over 20 year up right freezer but will do so soon."
“Thank you for taking the time to review our site. Your comments are most welcome.Kind Regards,
Kayla
Customer Correspondence Team
”
"This site had the best price for the part I needed and it arrived quickly. I’ve ordered here before and they’ve always been great. "
“Thank you for sharing your experience. We appreciate your repeat business! Kind Regards,
Kayla
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Hello,
Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Dixie
Customer Correspondence Team”