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Product & services pricing
4.06/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-11-07

The Right Part

"Appliance Parts Pros delivered the correct part for my issue in a timely manner. Great business and great videos to view for your project."

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Rep reply posted 2023-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. Your comments are most welcome.Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-03

They have a plan

"Got me the stuff and showed my I could fix my dishwasher BEFORE I bought from them. "

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Rep reply posted 2023-11-03
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy to hear you benefited from our services.
Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2023-11-07

Walking Maytag

"Our top loading Maytag is only 3 1/2 years old and over the past few months every load was OFF BALANCE.
We went online and there you were with a video on how to fix it.
We ordered the suspension parts kit, 2 days later the parts arrived and in one hour we were up and running.
We did the Maytag Calibration and it seems better than when it arrived.

Thank you.
Tom n Terri
"

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Rep reply posted 2023-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy to hear you benefited from our services. We hope you'll consider our company the next time you have appliance parts needs! Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-07

Outstanding

"Parts arrived on time. Repair took no more than 30 minutes. Dryer running like a new one. "

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Rep reply posted 2023-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience. Congrats on the repair. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-06

Fast delivery

"Received items in 2 days. Videos not so helpful for my stove but got enough information to complete the job."

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Rep reply posted 2023-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. Our repair videos are not always model specific but they are there to provide general instructions and guide to repairs. We appreciate your review. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-11-06

Fast delivery and perfect parts

"I was worried about ordering the dryer repair kit because there was a disclaimer that not all parts may fit your dryer, but everything worked out perfect and it's much cheaper than ordering the parts separately."

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Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're glad to hear that all parts of the kit worked out for you. If you ever have any questions be sure to let us know! Thanks for your feedback.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-06

Washer Parts

"Very informative website and excellent service. Items I ordered were delivered on time."

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Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience. Your comments are most welcome.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-05

Refrigerator part

"I didn’t find what I needed so I called customer service. They found it right away. Always friendly and quick delivery. "

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Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We appreciate your repeat business!
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-05

Easy to find parts.

"Right part, delivered quickly, fair price."

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Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-05

I’m keeping my day job

"I ordered two door gaskets and one freezer gasket for my Frigidaire French door/bottom freezer refrigerator. After reading several reviews I felt confident I could install the new gaskets and toss the old. No problem with the refrigerator doors; however, replacing the freezer drawer gasket didn’t go easily. It was difficult fitting the gasket onto the ridge and then when I did get properly placed, the rubber wouldn’t expand to provide the seal. Cold air escaped, froze the rubber causing it to constrict even more. I removed the new gasket and reinstalled the old one, which went very smoothly, but again I couldn’t get it to seal along the top. I tried the hairdryer, Vaseline, rubber caulking while I allowed the new gasket to sit in a warm room for 5 days. The gasket was more pliable yet still very hard to insert into its ridge. Yes, the ridge was clean. The gasket seals everywhere but the top. Service from Appliance Parts Pros was good. I received the parts I needed in a reasonable amount of time. The job just didn’t go as smoothly as I had hoped."

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Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience. Sometimes it takes a little time for the gasket to form to its new environment. You have a one-year warranty on the part should you need a new one.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-05

Great customer service

"My Samsung Dryer stopped working. No heat. I'm subscribed to their You Tube channel, a lot of great how-to videos to watch, which is how I learned how to troubleshoot my dryer. I ordered a thermal fuse as it was reading open. I installed it but the fuse blew after one load. I called and talked to a service tech, I had a question if I should just order the heating element unit, it has all the sensors included and a new heating coil. He agreed. I ordered it, it arrived 2 days later. I installed it and it's running as advertised. Very happy with Appliance Parts Pro. Highly recommended for us DIYers. Literally, saved me hundreds of dollars! "

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Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're glad to hear you were able to repair the appliance. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-05

New gasket

"Received the new gasket and installed it and it sealed the door as expected"


Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Congrats on the repair. Thanks for the nice review. It means a lot.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-05

Quality product delivered fast.

"The way it should be....excellent "


Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you to get the correct part needed to repair your appliance. Thank you for using our site and for your feedback.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-05

Perfect fit; easy to install

"Arrived quickly, super easy to install. Exactly like the OE parts. Best value with this seller. "

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Rep reply posted 2023-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are glad you liked our services. Thank you for taking the time to let us know how we did.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-11-04

Fast delivery

"Next day delivery is absolutely great service. Couldn't ask for more."

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Rep reply posted 2023-11-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for the nice review. It means a lot. We'll be there for you next time, too!
Kind Regards,
Jason
Customer Correspondence Team