"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Initially I was so scared to order through this company because I had never heard of it . Calling in and speaking with a couple of associates there I just found that the service was amazing, these people make you feel like you're at home, not once was I rushed to get off the phone by a commission based salesperson. I ended up ordering the part and installing it myself and then I have to say that I'm the most technically non-inclined person. I am definitely going to add this organization as my go to if something should happen in the future."
"A broken adjuster on the upper rack of my dishwasher made it almost unusable. Bah! My local parts store wanted $100 for the parts so I started looking online and found ApplianceParts Pros. They wanted under $40 for the same parts and there was an online video to show me how to replace it! So, I ordered the part which arrived in under 24 hours. Following the video, I was able to replace BOTH adjusters in under 15 minutes. The hardest part was getting off the old parts so I finally just broke them off as they were old and brittle. Putting the new parts on took about 2 minutes each!
Thank you ApplianceParts Pros for the good parts, good price, and an even better video!!!"
“Thank you for sharing your experience. We're so glad that you found our repair videos helpful!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Fast delivery, product fit well."
“Thank you for writing this review. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"The part was delivered quickly, and it was easy to install. Now my three size burner is not always on high heat! "
“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Chris
Customer Correspondence Team”
"We needed to replace a leaky ice maker, Appliance Parts Pros had a good price and fast shipping."
“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"Right part delivered quickly"
“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"My refrigerator door wouldn't shut without lifting it up by hand. I looked online with
ApplianceParts Pros found an exploded view of my model and located the part I needed ., I ordered it and it in a few days. It was a 15 minute fix, part was an exact fit, Door shuts like new, and I can put off buying a new fridge for a little longer.
Thank you for your quick service "
“Thank you for sharing your feedback with us. We are happy to hear that the repair went well.
Kind Regards,
Chris
Customer Correspondence Team”
"With just regular shipping I had it the next day. The local appliance dealer took two days to let me know they couldn’t even get the part. The price between the two was five dollars. Appliance parts was five dollars cheaper."
“We'll be there for you next time, too! Thank you for your valuable feedback.
Kind Regards,
Brent
Customer Correspondence Team”
"Very disappointed in your return policy.
Wrong part was sent so I ordered another one, Then asked for a return label
witch was given to me, I just went to the UPS store to send back and had to pay
17.66 to send back to you. Never again there's a lot of part stores out there
to buy from. Will Not deal with you again."
“I am sorry that the shipping label cost that much. We do sell labels for $12.25 and I am sorry that Michael did not inform you of this when you spoke with us about returning the element. I do see you have ordered a few times in the past month. We want to thank you for choosing us for those purchases. I am going to refund you for the shipping charges on orders 15331875 & 15340518 for $11.72. That will go back to the card you used in 2-5 business days. You will also see a refund for order 15331952 in the amount of $20.82. That also will so on the card in 2-5 business days. If you can provide the tracking number when you ship this back, we can get you a refund on order 15331875.
Kind Regards,
Brent
Customer Correspondence Team
”
"Received parts quicker than expected. They were correct ones and my dryer was working just as soon as we installed them"
“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. Thanks for your feedback.
Kind Regards,
Brent
Customer Correspondence Team”
"Needed a new bake element for a GE Profile range. Found very favorable pricing on AppliancePartsPros.com. The website also included install videos which made this project a DIY. New element arrived 2 days from order date. Completed a successful installation as instructed. "
“Thank you for taking the time to review our site. We are glad you liked our services. We hope you'll consider our company the next time you have appliance parts needs! Kind Regards,
Kayla
Customer Correspondence Team
”
"I ordered suspension rods for a Whirlpool washer. I received the rods which were well packaged within three days. Installing the rods were quite simple following the online videos. Thank you Appliance Parts Pro."
“We are happy to hear you benefited from our services. Thank you so much for taking the time to give us feedback.
Kind Regards,
Brent
Customer Correspondence Team”
"The site provided a straightforward way to screen and verify compatible parts for a wide range of appliance models and problems. The video showing how to install replacements for each defective part was especially useful because the detailed guidances are available in detail for many major parts."
“Hello,
Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!
Kind Regards,
Dixie
Customer Correspondence Team”
"The part came in the next day and was installed easily second time to use Appliance Parts Pro looks like I will stay with them!"
“Hello,
Thank you for taking the time to share your experience. We are happy you chose us to help you fix your appliance.
Kind Regards,
Dixie
Customer Correspondence Team”
"Ok I usually buy from a parts place near my house. But I saw the videos and read the reviews. And boy am I glad I bought from you guys. Service price delivery. Top of top"
“Thank you for sharing your experience. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Thank you for writing this review. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”