"I called Appliances Connection to request a certificate of insurance for my building and was able to easily get in touch with a real person. LaToya answered my questions, emailed me right away with the information I needed and said I could email with any other questions. Really great to not sit on hold for hours and still not get a response like I have done with other places!"
"Jackie was very helpful and took care of our issues efficiently."
"Judy F. was friendly, helpful, and professional! She listened carefully and understood all of my concerns about making sure Appliances Connection would be able to effectively work with their third party vendor to get our new washer delivered and installed, and our old washer removed."
"We had entered the incorrect shipping address in the order and Judy F. in Customer Service fixed it for us. She was very helpful."
"Thank you Nino for amazing customer service experience. Things can go wrong but real customer service can find a way! I finally received my washer"
"this was my second purchase from appliance connection, and I highly recommend using them an honest company with good prices and customer service"
"I was not going to be able to unpack the box for the freezer that we purchased as a Senior woman, so when I called and asked if there was some way to help me they offered the White Glove option in an area of the country that it was not available, they went out of their way to add the White Glove option to my delivery so that the delivery person would bring the freezer into our garage (8 feet from the garage door) and unpack the box so that we could inspect it for potential damages. For the Appliances Connection to help us with what seemed like an impossible situation meant so much to us. Thank you so much for your assistance!! Thank you, Shakirah Yearwood Steve and Candi Markley"
"Had a very positive experience with Ledio from customer service. He helped coordinate delivery of our new appliances and was impressed by their speed and professionalism.
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"Judy was so pleasant she actually made my day. It isn't often that you get the feeling that customer service actually wants to help you. But Judy did. Fast and efficient. It is the first time I have shopped with Appliances Connection but it won't be the last. Thank you, Judy."
"Ledio my sales associate was excellent in helping me navigate replacing a discontinued product with something that would match our appliance package and fit our needs. He took the time to find out what the problem was and then followed up immediately with solutions. Excellent service, thank you Ledio! "
"As a customer, my experience with Judy was more than I had expected. Judy was curtious, timely in her research of my order number, generous with product available and options I can follow to expedite my delivery. Thank you Judy."
"My phone call to Ara went great! Ara was very knowledgeable and was able to answer my questions as a first time customer regarding my range order. "
"Jackie was incredibly helpful in getting me the correct accessory needed for my range hood. Overall, appliance connection is a great company and I would highly recommend them to anyone."
"She helped me with the return "
"Ledio did a great job for us with redelivery. "