"In shopping for appliances for our kitchen remodel, I checked out and called 3 different places. Appliance Connection was, by far, the best choice. The prices were great but the service was even better. The sales person was very knowledgeable and helped me through many decisions I had not thought of. I had expected the contractor would start the project around the time my appliances were delivered. Unfortunately, my remodel was delayed. Worse yet, I was informed the hood would not work for my space. Arra at Appliance Connection came to the rescue. He made returning the appliance super easy and even showed me the best place to get shipping quotes. What I thought was going to be a disaster turned out to be a very satisfied customer. Thank you Appliance Warehouse and Arra for having exceptional customer service and saving me quite a bit of money on our kitchen remodel. Highly recommend!
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"I purchased two appliances and also paid for the installation.
The appliances were to be delivered a day before the installation kit was to arrived.
Arra, took ownership of the situation and provided me with a satisfactory solution.
Kudos to Arra. "
"I called to ask about the status of my furniture delivery. Arra, my customer service rep, was super friendly and took care of my concerns while making sure that all my questions were answered."
"ARA supplied with a pleasant and efficient service. Was able to solve the issue within 24 hours. "
"The customer service is outstanding and I love my new appliances. A new dishwasher, washer, and dryer. Great job. Ara was very helpful. "
"purchased viking refrigerator, oven and micro wave. upon delivery on april 6, 2023 am trucking person stated that removal of refrigerator over 500 pound required third person and left new refrigerator in the garage and also never attempted to remove old one. delivery person stated they would charge me extra for a third person even though receipt showed third person required from initial job order or receipt. upon my complaint to applianceconnection they emailed to am saying am coulkd send bill to applianceconnection on Monday, April 6,2023. no one called for removal of old one as of April 11, when i emailed to sales person phillip he never responded. addtionally a person who helped initially never responded. i had to leave floor cover on my floor since april 5 and removed all of foods from old one and left some of those outside hoping i could store in new one."
"This is my second large purchase from Appliances Connection and I’m 100% satisfied! I messed up on my second order (my fault) and Amanda Lopp was friendly and helpful and completely solved my problem! Thank you, Amanda and Appliances Connection! "
"I purchased a dishwasher through appliance connection and dealt with Arra Poghossian who was very professional, and did a great job!! "
"Myra C. located documentation regarding a warranty I could not find otherwise. She went above and beyond and I couldn’t be more grateful!"
"I ordered a Viking range and a dishwasher last night but after some research I decided that I wanted a different model. I called the customer service to modify my order. Ara was very helpful and resolved my issue quickly. I was able to switch to another model with no issue and got a new order confirmation over the phone. Highly recommend the customer service!"
"We ordered an Asko washer and dryer pair so that they could be stacked in a laundry closet (turned out to be a great choice, by the way). We ordered with white glove delivery, but when the appliances arrived, they were missing the anti-tip device and two special rubber feet that are required to stack them. They are supposed to be in the dryer drum but were missing. As a result, we had to delay the installation until we could get them in. I went directly to Asko's website and ordered the parts there due to the short time constraints involved. Later, we connected up with Appliances Connections customer support, and they were able to facilitate reimbursement for the costs of the parts (Thank you, Gary!!). Totally happy with Appliances Connection and the quality of our appliances. Particularly impressed with Customer Service and Gary's quick and empathetic response to make things right."
"I purchased a microwave from Appliances Connection. They shipped it immediately! However, the shipping company lost the package. When I called Appliances Connection to file a claim, Arra was kind, courteous and immediately filed a claim with the shipper and then ordered me another microwave! I am very pleased with their customer service and will definitely order from them again!"
"We recently purchased a new home and needed all the appliances. We have been using Appliance Connection exclusively for all the big ticker items. We have run into a couple of small glitches ( had to exchange a gas dryer for an electric one) but we have had excellent Service in getting our needs met. Martin Somah helped me stop a shipment of an unwanted item and ordered the correct one with just a couple of calls. He then honored the price I had paid even though the new item was a bit more expensive. Now “That’s the Cherry on Top”. Martin returned my calls in a timely fashion and sent me a confirmation text. I’m thrilled and will buy any other appliances from his company. "
"Great service!
I needed some help with installation for my huge build-in fridge and got great help from Martin Somah. Thank you very much Martin for your percitance!"
"I bought 10 Miele appliances from them as they have good product offerings. When I requested delay of my shipment due to construction schedule they made the arrangement immediately. Will shop with them in the future."