"Great service! thank you so much! "
"Very good costumer service speedy delivery all inquiries where tamily addressed so far no issues with both units. I will highly recommend to my family and friends best price online."
"Good communication and right on time and made sure we were comfortable with where they left the box. Polite. Quick. And clean"
"Ordered through Applianceconnections.com website around August ’22. Due to supply chain issues and time lag coordinating for delivery, the items didn’t arrive until end of February ‘23. The logistics delivery company was patient and courteous to help me reschedule and coordinate my installation at a later date of my choosing. Unfortunately I encountered issues with the misinformation from the delivery team (deliverer asked me to sign/acknowledge delivery without properly inspect items despite gross damage to outer packaging) and White Glove Delivery not performed to expectation described on AP’s website. When I raised the concerns to the company’s attention, AP (customer rep. Ivorie) and their logistic delivery (YF Logistics) were receptive to feedback and my overall experience. They acknowledge their shortcomings and worked diligently to restore trust and confidence as a quality seller/deliverer of luxury appliances. I appreciate AP’s commitment to their customers and their quality assurance. "
"We needed a microwave on the fly to finish up our kitchen, and Appliances Connection delivered. We had our microwave within just a few short days, and it was exactly as needed. Would definitely use company again in the future."
"Everything was easy and simple. Shipping was extremely fast. I recommend "
"The website was a little tricky for me so I called. Got a delightful fellow on the phone who helped me complete my order. In addition, I had asked for a delayed delivery due to the location being under construction. He agreed to this and my washer and dryer were delivered today in perfect condition. They still need to be installed but we're not ready yet with the construction. I will use this company again. Very easy and great prices. "
"Cons:
Installers didn't know how to connect power for new dishwasher. They also installed it with manuals taped to back - had to uninstall, remove manuals and reinstall.
Their knowledge of how to install was so poor, I'm afraid they didn't do a good job and we'll have a flood due to poor pipe connections.
Pros:
Delivery was timely & smooth.
Removed old dishwasher efficiently"
"Website was very helpful in making our selection decision and purchase. I was a little leery of buying a major appliance online but would do so again."
"We purchased multiple appliances for a new build, very bad idea with their policies. Shipping times were all over the place, most delayed. Incorrect appliances arrived, washer arrived without matching dryer, after months dryer was no longer available, had to start over. Was told freezer arrived when it hadn’t. Customer service was difficult to work with. The worst was a damaged oven was shipped. Outside of box and oven were undamaged so we accepted. Since build was delayed and it wasn’t delayed, by the time we installed and discovered unfixable damage we were well out of their return time. Again customer service was not helpful, even hung up on us. The savings are not worth it! We have since discovered they are known for these issues and wish we had researched better. "
"Hassle free order process and delivery. Friendly sales representatives provide all required information. Delivery came right on-time and was delivered right to the apartment."
"Great prices, friendly service, good communication! Really good website also."
"Unit delivered as promised, unfortunately I ordered the wrong unit, and currently going through the process of an exchange. Staff has been very cooperative. Would buy from A C again.
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"This is second time we have purchased several appliances from AC. Again the service, price and delivery time could not be matched by others we talked to. Thanks Doug"
"Found the best price for the item I wanted. Or processed and shipped and I received it less than 48 hours later. Fantastic experience, couldn't be happier."