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Verified
5/5

2022-06-30

Great experience!

"Beautiful coffee table! I ordered several times from this website, i always had a great and smooth experience. "

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Verified
5/5

2023-03-27

Skeptic to believer

"I just purchased a Forte Gas 48 inch range from.Appliances Connection. I have to say I was skeptical but now it's the only place I will do business for my future appliances and any recommendations. Their website is for everyone very easy to use and descriptions and specs are accurate as well as the pictures. I spoke with Jack in customer service who was most helpful, friendly, knowledgeable and had answers to all my questions. The prices are more than fair and much better than all the possible stores I could have bought from. I used White Glove Service which was free with my Oven. This is key because all other competitors only would leave it at curb or inside my door absolutely no install or haul away of old appliance at any. ..So not only was it installed my old 500 pund stove was hauled away for free. The men installed and tested and it took no more than a half an hour. They were impeccable. To say I was impressed is an understatement..the appliance was in perfect condition. I also received a 3 year warranty for free an additional 3 for free. I am speechless. I ordered the oven on March 22nd lo and behold My oven was installed before noon on March 24th this practically unheard of! So far the oven is fabulous and we couldn't be happier. Never thought I'd have this oven in time for the holidays.i am one happy camper...Thank You "

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Verified
5/5

2023-03-27

Ara in customer service did a great jjob . . . .

"Ara in customer service did a great job researching and answering my question about installation of an LG Laundry Center that I purchased on the Appliances Connection website. Then Ara asked me whether I needed two old appliances hauled off instead of one, since the Laundry Center is a tower that combines both washer and dryer. (My purchase on the website included white glove delivery, installation, and haul-off of one appliance.) I thanked him for bringing that up and said yes. Finally, Ara told me that the Laundry Center would be shipping out to the delivery company sooner than the website said it would. He explained how I could arrange for a delayed delivery if needed. Thanks so much, Ara!"

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Verified
5/5

2023-03-27

Open Communication

"My purchase was assigned to Myra C, who helped facilitate a COI process and schedule a delivery for a few major appliances. She was an absolute pro, especially when things beyond our control went a bit sideways."

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Verified
5/5

2023-03-27

Great customer service

"We purchased an Electrolux gas dryer which ended up having internal damage which was unrepairable. Appliances Connection stood by their product and replaced the dryer. Martin was very responsive to our problem and the exchange was completed without issue in a timely fashion. We’ve bought other products from them and will buy from them in the future. "

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Verified
5/5

2023-03-24

Excellence in Customer Services

"I purchased a complete GE Profile kitchen suite.
I am a developer and will ONLY use AppliancesConnection for all future appliance needs.
By far the best pricing on each component. Very good US / Native English speaking support. I had an issue with one component. I called on a Tuesday and it was resolved Wednesday morning. I realize not all issues can be resolve so quickly... but MINE WAS.
Delivered within the widow offered, no damage, VERY polite and professional delivery team.
I am VERY SATISFIED with all aspects of dealing with AppliancesConnection !
HIGHLY RECOMMENDED !!

"

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Verified
5/5

2023-03-23

Incredibly fast, reliable service!

"My heater/ac unit broke down so I ordered a new one from Appliances Connection. They hand delivered it the next day and brought it right up to the room it needed to be installed in. I was dreading the whole process of replacing it but they made it so smooth and easy. Thank you!"

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Verified
5/5

2023-03-22

Great customer service

"Myra C. was extremely helpful!"

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Verified
5/5

2023-03-21

Excellent Customer Service

"I recently spoke with Martin Somah and had to tell you what a pleasure it was to talk with him. He solved my problem instantly and sent me an email to confirm everything. I am so grateful that I bought my dream kitchen appliances from your wonderful company."

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Verified
5/5

2023-03-20

Myra C was excellent!

"Myra C was excellent: knowledgeable, polite, expedient and friendly. I could not have been more fortunate than to have reached her. "

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Verified
5/5

2023-03-18

Reliable

"I wanted to replace my current Dacor Microwave with the same product. After 20 years it was still available through Best Buy and Appliance Connection. I decided to go with Best Buy because they were more "local" and the whole process of purchasing, delivering and installing should be easier than ordering it from an online appliance company, or so I thought. It was ordered in November 2022 through Best Buy. We had to cancel and reorder the item three times through Best Buy and go to the store to do the paperwork because they didn't get it in yet, all the while Appliance Connection advertised they had one. We finally contacted Best Buy on March 6, and were told they cannot get one, so we cancelled the order. On March 7, I looked on Appliance Connection's website and once again saw that exact model was available. I reluctantly ordered it and assumed it was going to be another run around. On March 8, I received a tracking # and messages that it would be delivered on March 14. It was delivered on March 14, with updates sent frequently until it arrived.
They have proven they are a reputable online Company that can be relied upon and if they say they are going to supply you with merchandise, they do. Julie
"

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Verified
5/5

2023-03-17

Exceptional service by Myra Carter

"In my dealings over 40+ years with service representatives in retail industries, my experience with Myra Carter stands out as the best. Myra was ourteous, efficient, professional, personable, knowledgeable and willing to go the extra mile to help out in a purchase involving multiple moving parts. For appliance needs in the future, I will go back to Appliances Connection and ask specifically for Myra. "

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Verified
5/5

2023-03-16

Ivorie was super helpful and great to deal with.

"Would definitely purchase again from AC"

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Verified
5/5

2023-03-15

Excellent service - great price

"I am pleased with my experience at Appliance Connection. The order was processed quickly and delivered in a few days. The logistics and delivery folks showed up when they said they would and were courteous and respectful. I am pleased with the service, value and quality of the product which was a LG Wall Oven.
"

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Verified
5/5

2023-03-14

Easy and great experience

"Ordered a dishwasher from AppliancesConnection. The order was fulfilled so fast! Very happy with my experience!"

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