"It's been a pleasure to work with Ara P. He went beyond his duty to check my order when an email sent to said it wasn't in stock.He called me back to advise he had talked to the warehouse and it would ship on a week. Very good customer service."
"We have been so happy that we are clients of Appliances Connection. The whole process from delivery through to arrangements for installation have been handled very professionally. Jose Poline took great care of us and we highly recommend other clients to use their services. Thank you Jose and the team at Appliances Connection. "
"They have a good selection and prices. I ordered a wall oven and it arrived when it was promised. Unfortunately, it was damaged in transit and needs a new door. The replacement door didn't come when expected so I contacted them and was helped by Arra P. He tracked it down and called back in a few days to let me know that the door was back ordered by the manufacturer because its supplier has supply issues & has no estimate when it will be shipped to me. I appreciate the way Arra tracked all this down. Fortunately, the damage was mostly cosmetic and doesn't prevent us from using the oven. "
"Got what I needed and got it really fast"
"The representative was extremely polite and knowledgeable. She did provide a solution and followed up with a verification email. Thanks, Deandra, for your diligent "
"This was my second time ordering from appliancesconnection.com. I had no issues with in stock items my first time around (service and delivery was EXCELLENT!), but I was running into some concerns with in-stock issues this time around.
I was connected with Jose in sales and he was AWESOME! He was able to quickly put me at ease and confirmed my order with some appliances that were in stock. I will be excited to get shiny new appliances in 10 days. Thanks Jose!"
"I recently purchased a refrigerator/gas range combo, pending fulfillment, when a competitor announced a lower price on both models. I called Appliances Connection and spoke with Santiago Di Santo, who provided excellent customer service by offering a price match and moving up the date for my range delivery by a couple of weeks; ensuring it will be installed in time for our new kitchen. On top of all this, my purchase came with complimentary package including appliance removal, installation with parts, white glove delivery, and a three-year warranty. All these services were extra with their competitors. I highly recommend Appliances Connection to all for their selection, prices, standard services package, and customer service. "
"Very helpful customer service, fast delivery and professional install. 10/10 highly recommend."
"Purchased 4 appliances and the various cords. Made a couple of errors in online ordering. Their representative (Jose Poline) was great in straightening it out. Very helpful. "
"LaToya was great in assisting me and choosing my appliances. She insured that my appliances would be delivered within a timely manner and she also provided me with other options that fit within my budget. She was very professional and great to work with. I would definitely buy from them again."
"I purchased a high-end dishwasher from Appliances Connection. The same model was difficult to find from other vendors. Arra P. helped me with my order and informed me of possible discounts not obvious from their site. I would highly recommend speaking with their knowledgeable sales and customer service reps for your next appliance purchase."
"The order was fulfilled in a timely manner. I received several emails telling me the status of my order. I called customer service with a question about my order, and they responded immediately with a solution. Very knowledgeable customer service. It gave me confidence about my purchase.
The delivery was professional and on time. The product was outstanding. I'm very happy with my purchase. I would recommend this store to anybody.
This is my second purchase from this store."
"Awesome place to purchase all your appliances needed, from customer service, trustworthy, speedy shipping, I’m highly recommended, A+++++++++ "
"Jose Poline helped me over the phone for my dishwasher purchase, he was professional and polite, helped me with what I needed promptly. "
"Our washer broke and we had a difficult time finding the one we wanted in stock. We ordered on a Saturday and received and had it installed on Tuesday. We thought we would have to go weeks without a washer. We cannot stress enough how impressed we are with Appliances Connection and YF Logistics (the shipper/installer). The order was processed quickly and the updates were concise and frequent. We were able to track the shipment on the map and the installer called to say when he was on his way. We find it so rare to see good customer service and these two companies exemplify it! "