"We bought an ILVE 42" Cooker dual range and an Elica hood. Excellent products, and service."
"Great service. Thank you "
"We purchased a $6k range at applicanesconnection.com We signed off that the range was delivered, but could not have known at the time that the control knob was loose and defective. When we went to use the range, we noticed, and contacted them immediately. They offered a repair, and we told them that we did not want a refurbished range, we wanted a new one. After 3 weeks, we are still being denied a refund/exchange. They have a 48-72 hour return rate for e-mails, and every phone call takes about 1-2 hours for a return call. We keep being told on the phone the exchange is being processed, and then getting e-mails that they can't process the refund/exchange, starting the endless runaround process all over again. Buyer beware."
"I ordered a Bosch dishwasher and (later) installation. When it arrived, the front was dented and the deliverer was unaware that it was to be installed. I had to get it installed anyway, as it was for a short-term rental unit. I complained to ApplianceConnection, and Customer Service (Perach) arranged a prompt refund of my installation payment and arranged to send me a new front panel. It looks great! What a relief to be treated so well."
"Amazing quality, prices, and service. I chose a local store for my last kitchen and was so disaapointed, I spent a fortune and they didn't even get up from there desks for me when I entered their store. I am so happy with Appliances Connection that I will be purchasing my washer and dryer from you also!"
"Long wait due to shipping issues. Still waiting to receive our 5 year warranty"
"My ovens were delivered on time and in great condition. However, the delivery person advised that they could not do the installation because I did not have the correct connector. My disappointment is with Appliance Connection because I feel I should have been told exactly what I needed in order for the installation to be complete. Instead I had to hire an electrician to finish the job. I was very satisfied with everything else. "
"1. I ordered my kitchen package Apr 4, 21 through a Sears contracto. Appliance Connection had the best price of the six companies shown & Deniz Hankosh was my customer service rep.
Deniz is the best customer service agent I’ve ever encountered in my 63 years of life. She is professional, product knowledgeable, efficient, quick to respond to your needs and to top it all off she is kind.
Covid hindered my APPLIANCE DELIVERY, but Denise informed me of the delay well before my product was due to ship and reassured me that she would take care of me, and she most certainly did.
I received my items 14 September with a very smooth delivery, with just one little hiccup which her supervisor
Frankie Hankosh took care of in a matter of minutes. What an awesome team‼️
If you’re buying your appliances and you want an awesome experience, Appliance Connection is the place to buy, for pricing, stress free shopping and an outstanding, above and beyond customer service experience‼️
Thank you very much Deniz & Frankie"
"Appliance Connection was easy to work with, great prices, and delivery was very professional! Highly recommend!"
"Indicated my purchase will ship once the units at manufacturer are allocated to my order. Very hopeful in these unpredictable times.
AppliancesConnection consistently offers responsive customer service, free or discounted shipping, extended warranties at the most competitive price."
"We originally ordered from the Home Depot. The day before delivery, they said there was an inventory problem and the freezer wouldn't ship for 2 more weeks. So, we cancelled and re-ordered through Appliances Connection. We ordered on Thursday and had the freezer by Tuesday. The delivery gentlemen were efficient and friendly. They took all the packaging away. We love the new freezer. It's very roomy & quiet. I will definitely by from Applicance Connection again. "
"I have placed an order for a new range and dishwasher and realized I had the wrong range connector. They were able to update my order quickly and painlessly. A few days later, I realized I wanted to add the microwave and toe kick to that order. Again, easily accomplished with spectacular customer service. Very pleased with my experience so far, can't wait to get my new appliances."
"Product arrived as ordered and in a timely matter. Delivery driver were respectful and friendly."
"I ordered an electric range and due to COVID-19 our range is on back order. No problem they keep me updated via email all the time.
"
"Nini was very helpful in modifying the order I had placed. service was excellent"