"Judy Frankum was a very pleasant and helpful customer service representative . She is an asset to your company. I wish everyone was as helpful as she is. I will be a customer for life."
"Order #2104599 Had a great experience with Mariami P's patience! Changed mind, appliances, and then brand. Finally set. Great experience in all with Appliance Connections!!"
"We received our cooktop last Friday and are very satisfied by the product quality. The delivery was smooth and the instillation was performed rapidly and skillfully. The customer service is always available and are easy to communicate with. Especially our dedicated assistance Nino G. was greatly helpful. We recommend AppliancesConnection to anyone looking for a reliable choice."
"Appliances Connection had a local delivery company, (ldc) hold my refrigerator hostage to extort more money for the "White Glove" delivery service that was included in my purchase agreement with Appliances Connection. I finally had the unit delivered approximately five to six weeks after I should have received it. The lcd would noy communicate with me or even acknowledge that they had the unit in their possession but sought to receive more money than they were contract for to provide their service to me. Martin Somah communicated with me in a competent and human manner. He and his employers in support of working to service me as contracted paid an amount of money to the ldc that was in my opinion extorted. Martin and Appliances Connection put their obligations to me before pure pursuit of profit. The ldc certainly didn't operate ethically in this manner but I certainly feel Appliances Connection and their customer service employee, Martin Somah did.
Sincerely,
James Toal"
"6 stars if I could! Martin in customer service is the best! Appreciate the white-glove service, great prices, and great prices for the warranties! Highly recommend!"
"My refrigerator came in damaged with a dent in the door supervisor did the best he could with a $250 credit Partly my mistake for not unwrapping the whole refrigeration inspecting it before excepting it learn from my mistakes"
"I recently have been extremely impressed and gratified with a member of the Appliances Connection Customer Service, Martin Somah regard my purchase. A man of his word, understanding, knowledgeable, so helpful, and always with my very best interests in mind. I could go on and on...thank you, Martin!"
"Have had a great experience with Appliance Connection! Will definitely shop with again!"
"I ordered a rather large couch weeks ago that I realized was way to large for my space. In a panic, I opened a ticket requesting replacing the couch with a loveseat. Customer Sevice got back to me in less than 24 hours letting me know they made the switch. Phew!!! I would highly recommend and will be using Appliance Connection again for sure. "
"I ordered an oven but I was not aware it was not in stock and would take longer to receive.
I called customer service and spoke with Martin Somah. He did everything he could do to try and find me a similar oven.
Although we weren’t successful in finding one I appreciated his efforts and professionalism.
I will be doing business with them again. "
"Fantastic from start to finish. From the sales folks to the delivery folks. Outstanding service."
"We ordered 2 appliances from Appliances Connection - the dishwasher came right away, the microwave has been delayed but the customer service is wonderful. "
"The unit arrived as promised. The product remains in the shipping container. We have not inspected or installed the unit because we are waiting until the new range arrives. "
"Bought a washer and dryer set and I've been dealing with the delivery and hook up of the dyer. Talked to Judy today and she was most helpful. I have been on the phone for several days and hours trying to resolve this issue. Judy is truly an asset to your organization as she was very tenacious in getting this issue resolved. I want to say a big THANK YOU to Judy."
"Purchased a refrigerator. Experience better than going to the store to shop."