"I placed an order online on 11/3 and on 11/8 the prices for the same items I purchased dropped a total of $500. I called and received a price adjustment. The customer service rep was very helpful and professional. Ordering online was easy and I got through to a customer rep on a Sunday with very little wait. Next, I wait on delivery. I will update once I receive my order."
"Dealing with Appliances Connection was a joy from start to finish. Their website was very user-friendly which allowed me to shop and compare items before I decided on my purchase. When I called their customer service line with a few questions agent Brisilda’s customer service was excellent... Went the extra mile to address my concerns and get answers to my questions about the product I ordered and the delivery process. Actually spoke with her on two separate occasions. Never felt rushed . Was impressed during my second call when she actually remembered me from the first call ! That employee she is an asset to their brand ! Looking forward to the delivery of our electric range and doing business with Appliances Connection again in the future. Anthony N."
"Great service! A++++ wonderfull!"
"Very good air conditioner. Has good features and kept me and my apartment very cool over the very hot and humid summer. Grateful I bought it. This is a wall sleeve unit, not a window unit. Recommended."
"Ms Nini M. was very friendly & patient. She was very determined to help me exchange my sofa set to an available model. She continued to email me for 2 days to figure out which sofa set I had decided on so she could check the availability. Then she checked on me through email while I was trying to call her at the same time. Lol. Nini was able to make me happy by beating another furniture company price. Nini made me want to most definitely do business with you again as well as tell my friends & family. Nini is a Gem "
"No run around, just help and solutions."
"It was very easy to find and purchase our Viking microwave. Best price, lots of shipping options and good communications on our order, its status and tracking."
"the flow of information is well organized, you knwo what is going on"
"I really wanted the appliance I purchased after months of research. Thanks to Covid, stock was massively reduced at all the big box stores and availability wasn't even known. AppliancesConnection had the unit I wanted, in stock and at a much better price than the other stores, even with my Veteran discount. Their install and haul away cost was also comparable with the others. I've not had a good experience with third party shipping companies but YJ Logistics were above and beyond. They showed up an entire day early and took the time to ensure the unit I got was correct as they had not seen a washer/dryer combo unit before so they were a little confused that it was a combo unit. Their delivery, install and removal of the old units were awesome. Took less than 30 minutes.
Customer service was exemplary as I thought I made a mistake with voltage. Turned out to be nothing except my mistake which I figured out. I initially cancelled my order but fortunately it had already shipped so I was kinda "stuck" with it and ended up cancelling my cancellation. Customer Service understood and remained in constant contact to ensure my satisfaction.
Due to the outstanding buying, delivery and customer service experience, I will not hesitate to order from this company in the future!
And the LG 4.5 cubic foot wassher/dryer combo has been excellent so far!
"
"Appliance Connection is simple to order appliances online. I have used them before and I find they support you on every part of the sale and delivery. "
"ApplianceConnection customer service agents seem to offer a level of support that, to me, is unparalleled.
Every agent who answers the phone has an in-depth knowledge of AC's entire product line right down to knowing the differences between individual models. That knowledge was the deciding factor in choosing AC. The confidence they exuded made it easy. Further, the sales follow through continues the excellence. My sales rep, Elizabeth, went the extra mile to accommodate our needs in a way that engendered an agreeable friendly experience. I only wish I needed another dishwasher, I'd call her immediately."
"She was very very helpful and fixed my color change for my over right away. I have bought a lot from this company and will keep coming back. Your service is amazing "
"I purchased a range hood and it arrived damaged. After I notified Goedecker's, all I had to do was to send photographs of the damage along with the shipper information. The company arrangements are have the item picked up right outside my door. Goedecker's customer service dept kept me in the loop the whole time. Which is great considering that I need to make another purchase.
My only complaint is being charged for returning a damaged product that wasn't a suitable replacement because it was too large. "
"Appliance Connection was really excellent in terms of cost, shipping, and expectation management. Next time I'm in the market for an appliance, they're surely on my short list. "
"“ This is the perfect Machine for those tough jobs. Holds big and small loads and spends them dry. So good, I got rid of my other ones and replaced them with these.
No more slow spins and electrical issues from touch pads and sensors ”."