"I have ordered a VFD from this store. They charge ridicoulosly high shipping. The shipping weight for this item was listed as 2 lbs with the shipping calculated accordingly (around $10). After I received the item, with all the the item's weight had barely reached 1 lb (more like 13 Oz).

I called the store before the ordering and inquired about a shipping price reduction. The sales rep on the other end was not about to change anything. Out of the laugh he offered me a $1 discount... When the item was shipped, I tracked it online with usps.com - the site clearly stated the shipping weight was 1 lb.

Additionally, the on-line order tracking is not in synch with the reality. After I placed the order and choosed the paypal as payment, the link was offered to me. After the payment had been placed, the order tracking had still offered the "finish and pay" button as if I had never paid. Also, becides the initial order notification, no other notification has ever been provided. To get a tracking information, I had to phone in, wait online for 10 minutes and request the tracking number verbally. Only then the rep sent me an email with the tracking number.

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Now that I received the item, I would like to mention that (a) It came in exactly the time interval specified at the time of ordering. (b) The item's weight was less than 1 lb (as opposed to 2 lbs as specified on their website) (c) Web site stated that item should have been packaged in the box - it was packaged in the generic plastic bag."

"They were great and worked with me over the phone when the cart was not working properly.
The Quick sales managager personally worked with me on the phone. Price was great. Shipping maybe a little bit expensive but the cost of product offset this well. Also the product shipped same day as stated."

"Excellent service. Do not worry about buying from Axion Technologies."

"I brought my PC to Axion after really boogering up the hard drive to where there was no way I could boot it up. In safe mode, I got "boot.ini is invalid." When I called Microsoft, then tried to find an answer on Google!!! (I'm serious, the techie told me just what to enter to get my own copy of the incomprehensible and non-functional directions she was trying to give me.)

Anyway, the geniuses at Axion fixed it. They had to reformat the hard drive and reload Windows XP (this all came about becuase I was trying to install XP SP2), but when I got the system back, all my files were there and safe. So now all I have to do is reload programs. Not a problem.

So my relief at Axion's skill knows no bounds -- if you want after-the-sale service from people who really understand the monsters we have to work with, Axion is the place to go."

"These guys at AxionTech rock! Fastest shipping, best prices and excellent service all the way around. Consistently great."

"They stated they had all parts in stock, which they did not. I recieved an email stating all parts were shipped, which they were not. When I called, they blamed it on a supplier. I told them I wanted the rest of my order cancelled, which they told me they did. A week later I recieved an email stating that the rest of my order had been shipped. This is a poor place to order from and this will be my last purchase through them. "

"I purchased a jump drive from this company on 10/12/2004. I waited for the delivery and finally on 10/25 I looked up the tracking number they provided me and it wasn't a ups tracking number. I called to ask where the item was and Richard(Sales person) couldn't figure out where this tracking number came from and he would find out and page me back. I didn't receive either a page or email, so I called the next day and got Richard again who then said it was a United States Postal number, but still couldn't find out anything about it, so he was going to have his manager call or page me about it. I came in to work the next day and found a message on my machine, which said he found out that the package was lost, and would send out another one after I confirmed what my address was. I left a voice message on his machine at about 7:30 am EST, stating the address was correct, but also stating that I wanted them the overnight it, or at least 2-day delivery as Now it was the 27th and it had been over 2-weeks that I ordered it. I get a response the following day that it was shipped...when I asked if it would be here over night they said it was shipped 2-day. I get the traking number and find that it was sent ground and that they didn't even ship it until the following day..the 28th. The guy called me and says it was already shipped before he could upgrade it"

"I'm pleased with this company, good prices, quick shipping, well packaged. They kept me informed of the progress of my purchase. I will do business as with them in the future. Since my item worked I can't comment on their RMA policy, however the way I've been treated this is a great company to deal with."

"I'm Very Dissatisfied.. They offer no Online Customer Service, I placed my order and Emailed 4 times and I never got a Reply, The Last Email was to warn them that If I didn't get a reply I was going to cancel my order, because it took them about 10 days to process it.. Guess What the Time Limit I gave them, Expired without getting a reply. I went to the website to Cancel My Order and it didn't Work either.. So don't plan on having the ability to cancel your order. I even called and they said they were going to email me with details, and I never got an email from them either. --Totally Disappointed, Thank God that When I chose to cancel my order, I didn't went right away to order from another site, Because I would have ended with 2 products and would have to pay double. -- Very Incompetent.. Maybe not ready for being a good Online Retailer."

"On the website - when we were lacing the order the company claimed that the goods are shipped within 24hrs. In reality it took 2-3 days short of a month. We did not find the company to be particaularly friendly and customer oriented."

"Product shipped much quicker than I expected, arrived on time, worked perfectly. Outstanding prices! Thanks."

"Decent price on the power supply, but expensive shipping! I paid $10, where I couldve paid $& at another site, but the price difference equaled it out. A bit frustrating.
Quick shipping, however."

"Ordered 2nd day and did not get it within two days - sales emailed me saying product out of stock, so i try to use the cancel order on the website and it does nothing. Then get email that my order has shipped. Get no tracking number from them, and none on my order number on their website."

"I would recommend Axion Technologies to anyone who wants to buy parts and does not know exactly what they need. Tech support and general knowledge are abundant from this company. They know everything. I hope you purchase from them next time. My experience was fantastic!

The sales dept had problems with my billing address, so they emailed me and called me two times within hours of the time the purchase should have posted. I told them I would verify the address with my records and get back to them. I had the address they had, and they asked me to give them the bank phone number, which I did, and they contacted my bank to verify this information. I was very pleased with the service I received from the sales department."

"I ordered a computer off the website that was a fantastic deal. Turns out the deal was a mistake, but Axion came through and gave it to me at a loss! Also one of the parts was defective, and they've been working hard to solve that problem."