ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.91/5
Chance of future purchase:
3.04/5
Shipping & packaging:
2.26/5
Customer service:
3.23/5
Return/Replacement policy:
2.56/5

Verified
5/5

2024-03-21

Always Doing It Right

"We are now going on 8 yrs of business. We haven't had a problem that couldn't be solved. In 8 years we have only had two concerns and they were solved in a matter of minutes. We will continue doing business because of the excellent service. Thank You. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-22
A rep from B-Stock, BstockKB, has responded:

“Wow, we were so happy to read your review today! It’s always heartwarming to hear from our satisfied customers and learn about the positive impacts we’ve made. We’re particularly glad you mentioned the speedy resolution times with our Buyer Assistance Team, as it’s something we take great pride in. Thank you for choosing us for the past 8 years and for spreading the word. Hope to see you again soon!”


Verified
5/5

2024-03-21

Awesome all-round service

"Always accurate and reliable! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-03-25
A rep from B-Stock, BstockKB, has responded:

“Your positive feedback means the world to us! We're thrilled to hear that you had a great experience with us. Thank you for your support, and we can't wait to welcome you back soon!”


Verified
5/5

2024-03-20

excelente

"ecxelente servicio es lo mejor"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-22
A rep from B-Stock, BstockKB, has responded:

“¡Gracias por tu reseña! Nos alegra mucho saber que ha disfrutado trabajando con nosotros. ¡Esperamos poder servirle nuevamente!”


Verified
5/5

2024-03-20

Years of GREAT service

"It has been many year ago since we started with B stock. They have been very fair and great to work with. They are trust worthy and carry quality product. It has been a pleasure to work with !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-22
A rep from B-Stock, BstockKB, has responded:

“Thank you immensely for your continued partnership with us over the years! We're thrilled to hear that your experience with B-Stock has been consistently positive and that you find us trustworthy and reliable. Providing quality products and fostering strong relationships with our customers is at the core of what we do, and we're delighted to know that we've been able to meet your expectations. It's truly been a pleasure working with you, and we look forward to many more years of successful collaboration ahead!”


Verified
5/5

2024-03-20

Happy

"i really like b-stock auctions"


Rep reply posted 2024-03-25
A rep from B-Stock, BstockKB, has responded:

“We're delighted to hear that you had a great experience with us! Providing excellent service is what we strive for, and we're thrilled to have met your expectations. Thank you for your kind words and for choosing us!”


Verified
1/5

2024-03-20

Horrible Consolidation process

"I spent $2385 on 3 shipping orders that all came in one truckload. They ended up giving me $125 in credit. That is just RIDICULOUS. Mathematically that makes no sense. I overpaid $1k-1.5k for shipping and all they gave me was $125. The longer and longer I am a customer with B-stock, the more I realize they are not a long term viable option. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-22
A rep from B-Stock, BstockKB, has responded:

“Thank you for sharing your experience with us. We're genuinely sorry to hear that the consolidation process didn't meet your expectations. Your feedback is important to us, as we're continuously collaborating with our partners to refine our processes. Your insights are incredibly valuable and help us understand where we need to focus our efforts. We hope to have the opportunity to work with you again in the future, and we can deliver a vastly improved experience that exceeds your expectations.”


Verified
5/5

2024-03-20

love that I do not have to wire money anymore

"great thank you for everything. no more wiring money "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-03-22
A rep from B-Stock, BstockKB, has responded:

“Thank you so much for your lovely review! We're so glad you are enjoying our new payment options. Our team is passionate about their work, and seeing your satisfaction is the ultimate reward. We're here whenever you need us again, and we can't wait to exceed your expectations again!”


Verified
5/5

2024-03-20

Great broker

"Easy to buy easy to pay good selection of stores !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-03-25
A rep from B-Stock, BstockKB, has responded:

“Thank you for your positive feedback! We're glad to hear that you found our buying and payment process smooth and that you enjoyed the variety of inventory available from our different sellers. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-03-20

fast shipping

"fast shipping, easy payment process"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-25
A rep from B-Stock, BstockKB, has responded:

“Wow! Thank you for your fantastic review! We're thrilled you enjoyed our service, especially our payment process, as we have been working hard to offer new payment options for our customers. Your satisfaction is our motivation, and we can't wait to have the opportunity to serve you again!”


1/5

2023-06-16

You don't get what you pay for

"I bought multiple times Amazon returns. Last shippment , which i payed 14k eur for had 50% of products completely broken or different then what was written in the manifest. After contacting bstock they sayed that the manifest is there just to get an ideea of what you get. The products have papers in wich amazon states it is a different product that what should have been. I do not recommend, you can not get any kind of refund. Amazon scam partners"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-12
A rep from B-Stock, BStockGary, has responded:

“Thank you for your feedback, and we sincerely apologize for the delay in our response due to recent role changes within our company. We understand your frustration with the condition and accuracy of the products you received, and we're genuinely sorry to hear about your experience.

While we weren’t able to provide the resolution you were hoping for, we appreciate your feedback and want to assure you that it is taken seriously. We will share your experience with our sellers to help improve our platform and service. Our goal is to support a reliable and trustworthy marketplace for all our users.

Thank you once again for bringing this to our attention. If there are any further details or if there is anything else we can assist with, please let us know.”


1/5

2022-11-30

B-Stock Supply Ornaments

"I wanted to provide this information to all consumers purchasing on B-Stock Supply from Sugar Creek, MO. Stay away from these listings. The seller sent me a box of stickers and posted photos of ornaments. I lost several hundred dollars plus shipping. There is no buyers protection for these:

https://bstock.com/supplystore/auctions/home-and-garden/christmas-holiday-trees/id/525612/
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-08-23

Stay away! Total scam.

"I have used them in the past and never had much trouble. Ever since Covid hit they started getting sloppy and even more sloppy in the way they handle orders. They started to not ship out what was on the manifest list and when you complain they tell you it’s the retailers fault. They don’t want to give you your money back. They will hide behind their rules but I would be extremely careful investing a dime with these shady people. They need shut down. I never though I would say this but the government should step in and close them down. They are robbing people. "


1/5

2022-06-02

Bstock Beware

"I won an auction, paid these scumbags and never received my order. Turns out when you begin reading their terms and conditions you have some guarantees from bstock. These are real guarantees from bstock, go look for yourself. They guarantee if you pay and never receive your order they aren't responsible. Bstock guarantees the manifests are fraudulent and do not have to contain the items listed. Bstock guarantees the merchandise doesn't have to match the description. Bstock guarantees the retail pricing on the manifests can be fraudulent. Bstock guarantees they offer zero buyer protection and no customer service if there's an issue.
Bstock is by far the most unethical company I've ever ran into. It's basically a racketeering fraud outfit engaged in and enabling outright theft. The Feds don't regulate liquidation so your only choice is just stay away.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-03-21

Mangled Metal and Broken Glass

"Paid for an auction of 200 major appliances. When the truck arrived we had nothing but mangled metal and broken glass, nothing repairable, essentially scrapped the whole truck. Got things like used garbage disposals, plumbing supplies, rv A/C parts, used boilers and heaters that we have no idea what to do with. Whoever packed the truck did it with no concern for what they were packing, everything was broken and buckled. Now B-Stock is hiding behind the definition of salvage. This was not salvage, we've done this before with another company, and although there were some appliances that were no good, we did get quite a few that could be repaired. Nothing but trash that we had to haul away."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-09-24

Total Scam

"This company is the worst marketplace out there. Stay away unless you want to loose your money and time. Shipping quotes are totally inaccurate. Quote I was given was $430 and the actual shipping was $1800. They said the quote is just a quote. STAY AWAY"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges