"I'm new to this so I'm learning. You have to work for a profit but that's life. Customer service is very helpful & understanding. Good experience so far."
"Majority of the product was damaged or missing pieces. "
“I'm sorry to hear about the issues you experienced with your purchase. I've alerted our buyer assistance team of your issue, so we can assist you with resolving this matter and ensuring your satisfaction. Your feedback is valuable to us, and we want to make sure we address any concerns you may have. Thank you for bringing this to our attention.”
"I’m not sure how many times I’ve called but they help me navigate the sites Make Payment and help me with PayPal payments five stars as well deserved."
“Thank you so much for your kind words! We are thrilled to hear about your positive experience with our buyer assistance team. We are always here to help you navigate the site and assist with any payment-related issues. Your 5-star review is truly appreciated!”
"Überhaupt nicht zufrieden, die versuchen nur die tot Ware zu verkaufen "
“Thank you for sharing your feedback, and we apologize that the goods did not meet your expectations. We understand your frustration and want to assure you that we take these matters seriously. We work closely with our sellers to address any discrepancies and ensure that products are accurately described.
Our mediation team is available to help resolve disputes, and we do require that disputes be filed within 5 business days of delivery to facilitate a timely resolution. Your feedback has been shared with the seller to help improve their future listings.
We recommend exploring other marketplaces on our platform that may better align with your needs. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.”
"Bstock is full of garbage "
“I'm sorry to hear that you had a negative experience. If you are willing, please provide more details so we can address your concerns and improve our services.”
"this is horrible. not a good experience"
“I'm sorry to hear that you had a negative experience on our platform. We value your feedback and would like to understand more about your experience so we can address any issues. Please reach out to our customer support team with more details so we can assist you further.”
"The very best without a doubt!"
“We're so thrilled to hear that you had an amazing experience with us! Thank you for the fantastic review - we appreciate your support!”
"Overall purchase with BSTOCK good."
“I'm sorry to hear that your delivery was delayed, but I'm glad to hear that your overall experience with B-Stock was good. We strive to provide a seamless purchasing process and will take your feedback into consideration to improve our services in the future. Thank you for sharing your experience.”
"Every load that we have purchased so far has been exactly as described. Also the customer service has been excellent."
“Thank you so much for your glowing review! We are thrilled to hear that you have had such a positive experience with both the quality of the loads you've purchased and our customer service. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future.”
"My order was late and when I call no one is to know where and what happened I called 4 times "
“I'm sorry to hear about the issues you experienced with your order delivery and the lack of information provided when you reached out to inquire about it. It's important to us that our customers have a positive experience, and I apologize for falling short in this instance. We will investigate this matter further to prevent similar occurrences in the future. Thank you for bringing this to our attention.”
"We should be able to change bank accounts online. The shipping service from R&L is horrible. They do not call to schedule appointments. Most shipments of AB products come with many broken items and CD quality making it diffult to turn a profit."
“I'm sorry to hear about your frustrating experience with navigating disputes, changing bank accounts, and the quality of shipments. We understand your concerns, and your feedback is important to us. I have alerted our customer service team of this issue, and someone will be reaching out shortly to help. Thank you for bringing this to our attention.”
"The description of the products were absolutely misleading, I've received complete scrap in both cases and the estimated retail value was ten times higher then it's actual one, more over in one case I received even different product that rather what was expecting, so it's just complete waist of time and money!!!"
“I'm sorry to hear about your experience with the products you received. We strive to provide accurate descriptions and a positive experience for all buyers. I've alerted our customer support team of the issue with your order so we can investigate and assist you further. Thank you for bringing this to our attention.”
"No invoice for the purchase for 4,000 euros. Goods other than those auctioned. Everything is class C and only 50% refund. No delivery of goods and no refund, and I'm only writing about transactions from 1 month ago! No more bstock!!!"
“I'm sorry to hear about the challenges you've experienced with your recent purchase on our platform. I've alerted our Buyer Assistance team of your message so we can investigate the issue with the invoice and the goods received. We strive to provide a positive buying experience and want to assist you in resolving this situation promptly. Thank you for bringing this to our attention.”
"Estes is one of the most unorganized delivery company I have ever dealt with. They just randomly show up at my warehouse with zero heads up. And you can simply tell the merchandise was not handled with care when compared to the bidding photos. Bstock itself is awesome!! But Estes has got to go, if i could use a different company please let me know how.
Thanks"
“I'm sorry to hear about your experience with Estes. I appreciate your feedback and I will make sure to pass it along to the appropriate team. The shipping carrier used can vary depending on the seller and location of the inventory, but I can certainly try to help you find a solution. Our Buyer Assistance team will reach out to you directly to see if there are any alternative shipping options available for your orders. Thank you for bringing this to our attention.”
"Order some furniture. They send me 20% of the order and gave me less than 10% credit for the missing 80% of the order. I guess that's why they are millionaires and I'm going bankruptcy."
“I'm sorry to hear about your experience with your furniture order. It sounds like there was a discrepancy with the items you received, and I understand how frustrating that must be. I've alerted our Buyer Assistance team so we can investigate this issue further and work to resolve it for you. Your satisfaction is important to us, and we want to make sure we deliver a great experience every time you place an order on B-Stock. ”
A rep from B-Stock, BstockKB, has responded:
“Thank you so much for the kind words! We are thrilled to hear that you've had a positive experience with our buyer assistance team. We're here to help every step of the way as you navigate our platform. Happy bidding and best of luck with your purchases!”