"The very best without a doubt!"
"Overall purchase with BSTOCK good."
“I'm sorry to hear that your delivery was delayed, but I'm glad to hear that your overall experience with B-Stock was good. We strive to provide a seamless purchasing process and will take your feedback into consideration to improve our services in the future. Thank you for sharing your experience.”
"Every load that we have purchased so far has been exactly as described. Also the customer service has been excellent."
“Thank you so much for your glowing review! We are thrilled to hear that you have had such a positive experience with both the quality of the loads you've purchased and our customer service. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future.”
"My order was late and when I call no one is to know where and what happened I called 4 times "
“I'm sorry to hear about the issues you experienced with your order delivery and the lack of information provided when you reached out to inquire about it. It's important to us that our customers have a positive experience, and I apologize for falling short in this instance. We will investigate this matter further to prevent similar occurrences in the future. Thank you for bringing this to our attention.”
"We should be able to change bank accounts online. The shipping service from R&L is horrible. They do not call to schedule appointments. Most shipments of AB products come with many broken items and CD quality making it diffult to turn a profit."
“I'm sorry to hear about your frustrating experience with navigating disputes, changing bank accounts, and the quality of shipments. We understand your concerns, and your feedback is important to us. I have alerted our customer service team of this issue, and someone will be reaching out shortly to help. Thank you for bringing this to our attention.”
"The description of the products were absolutely misleading, I've received complete scrap in both cases and the estimated retail value was ten times higher then it's actual one, more over in one case I received even different product that rather what was expecting, so it's just complete waist of time and money!!!"
“I'm sorry to hear about your experience with the products you received. We strive to provide accurate descriptions and a positive experience for all buyers. I've alerted our customer support team of the issue with your order so we can investigate and assist you further. Thank you for bringing this to our attention.”
"No invoice for the purchase for 4,000 euros. Goods other than those auctioned. Everything is class C and only 50% refund. No delivery of goods and no refund, and I'm only writing about transactions from 1 month ago! No more bstock!!!"
“I'm sorry to hear about the challenges you've experienced with your recent purchase on our platform. I've alerted our Buyer Assistance team of your message so we can investigate the issue with the invoice and the goods received. We strive to provide a positive buying experience and want to assist you in resolving this situation promptly. Thank you for bringing this to our attention.”
"Estes is one of the most unorganized delivery company I have ever dealt with. They just randomly show up at my warehouse with zero heads up. And you can simply tell the merchandise was not handled with care when compared to the bidding photos. Bstock itself is awesome!! But Estes has got to go, if i could use a different company please let me know how.
Thanks"
“I'm sorry to hear about your experience with Estes. I appreciate your feedback and I will make sure to pass it along to the appropriate team. The shipping carrier used can vary depending on the seller and location of the inventory, but I can certainly try to help you find a solution. Our Buyer Assistance team will reach out to you directly to see if there are any alternative shipping options available for your orders. Thank you for bringing this to our attention.”
"Order some furniture. They send me 20% of the order and gave me less than 10% credit for the missing 80% of the order. I guess that's why they are millionaires and I'm going bankruptcy."
“I'm sorry to hear about your experience with your furniture order. It sounds like there was a discrepancy with the items you received, and I understand how frustrating that must be. I've alerted our Buyer Assistance team so we can investigate this issue further and work to resolve it for you. Your satisfaction is important to us, and we want to make sure we deliver a great experience every time you place an order on B-Stock. ”
"Excellent Services and Responsibility "
“Thank you for taking the time to share your positive experience! We're delighted to hear that you were satisfied with our service. Your feedback is greatly appreciated, and we look forward to your next visit!”
"Maybe my fourth month in resale now and from day one I was nervous about putting my money out on the web/a platform. Every question I had was answered immediately with a simple phone call. I didn't have to wait. I didn't have to talk to a robot. Most of all BStock reps made me feel like they were advocating for me and my business.
Thank You BStock Staff. "
“Thank you so much for your glowing review! We are thrilled to hear that our customer support has made such a positive impact on your experience with us. We are always here to help and support you along your resale journey. Thank you for choosing B-Stock!”
"Received the goods 1 month after payment. Product conditions A/B are all used or missing product."
“I'm sorry to hear about your experience with the shipping time and product quality. We always aim for a smooth and efficient delivery process, so I apologize for the delay you experienced. Regarding the product conditions, we take the quality of our items seriously and will address this with our team to ensure better consistency in the future. Thank you for bringing this to our attention.”
"perfect dealing in this platform."
“Your positive feedback means the world to us! We're thrilled to hear that you had a great experience with us. Thank you for your support, and we can't wait to welcome you back soon!”
"Many sellers moving knockoffs or lowers quality than advertised. Buyer beware
Shipping costs are out of control. "
“Thank you for sharing your experience with B-Stock. This is incredibly valuable as we continually strive to enhance our services and provide the best possible experience for our users. We deeply appreciate your insights, as they offer us valuable perspectives that help us identify areas for improvement and refine our platform. Please know that your input is instrumental in shaping our ongoing efforts to serve you and all our valued customers better.”
"I have 3 Amazon orders that haven’t been delivered. On arrived just one pallet out of two and the status is shipped. I have asked several times by email with no response. "
“I'm sorry to hear about your recent negative experience with purchasing from Amazon through B-Stock. I've alerted our Buyer Assistance Team of this issue and they will reach out to you with an update about your order. ”
A rep from B-Stock, BstockKB, has responded:
“We're so thrilled to hear that you had an amazing experience with us! Thank you for the fantastic review - we appreciate your support!”