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Product & services pricing
2.91/5
Chance of future purchase:
3.04/5
Shipping & packaging:
2.26/5
Customer service:
3.23/5
Return/Replacement policy:
2.56/5

Verified
5/5

2024-03-20

Excellent Services

"Excellent Services and Responsibility "

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Rep reply posted 2024-03-25
A rep from B-Stock, BstockKB, has responded:

“Thank you for taking the time to share your positive experience! We're delighted to hear that you were satisfied with our service. Your feedback is greatly appreciated, and we look forward to your next visit!”


Verified
5/5

2024-05-02

BStock's customer support is outstanding!

"Maybe my fourth month in resale now and from day one I was nervous about putting my money out on the web/a platform. Every question I had was answered immediately with a simple phone call. I didn't have to wait. I didn't have to talk to a robot. Most of all BStock reps made me feel like they were advocating for me and my business.
Thank You BStock Staff.
"

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Rep reply posted 2024-05-15
A rep from B-Stock, BstockKB, has responded:

“Thank you so much for your glowing review! We are thrilled to hear that our customer support has made such a positive impact on your experience with us. We are always here to help and support you along your resale journey. Thank you for choosing B-Stock!”


Verified
3/5

2024-05-02

Shipping took too long. Product quality is inconsistent.

"Received the goods 1 month after payment. Product conditions A/B are all used or missing product."

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Rep reply posted 2024-05-15
A rep from B-Stock, BstockKB, has responded:

“I'm sorry to hear about your experience with the shipping time and product quality. We always aim for a smooth and efficient delivery process, so I apologize for the delay you experienced. Regarding the product conditions, we take the quality of our items seriously and will address this with our team to ensure better consistency in the future. Thank you for bringing this to our attention.”


Verified
4/5

2024-04-25

Dealing

"perfect dealing in this platform."

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Rep reply posted 2024-04-30
A rep from B-Stock, BstockKB, has responded:

“Your positive feedback means the world to us! We're thrilled to hear that you had a great experience with us. Thank you for your support, and we can't wait to welcome you back soon!”


Verified
3/5

2024-04-25

Knock of items passed as real

"Many sellers moving knockoffs or lowers quality than advertised. Buyer beware

Shipping costs are out of control.
"

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Rep reply posted 2024-04-30
A rep from B-Stock, BstockKB, has responded:

“Thank you for sharing your experience with B-Stock. This is incredibly valuable as we continually strive to enhance our services and provide the best possible experience for our users. We deeply appreciate your insights, as they offer us valuable perspectives that help us identify areas for improvement and refine our platform. Please know that your input is instrumental in shaping our ongoing efforts to serve you and all our valued customers better.”


Verified
1/5

2024-04-22

Waiting for more than a month for 3 orders and the response on what’s going on.

"I have 3 Amazon orders that haven’t been delivered. On arrived just one pallet out of two and the status is shipped. I have asked several times by email with no response. "

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Rep reply posted 2024-04-30
A rep from B-Stock, BstockKB, has responded:

“I'm sorry to hear about your recent negative experience with purchasing from Amazon through B-Stock. I've alerted our Buyer Assistance Team of this issue and they will reach out to you with an update about your order. ”


Verified
5/5

2024-04-18

Great Customer Support

"It has been a good experience. If I had any issues with missing merchandise they have been quick to address the issues for a possible outcome."

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Rep reply posted 2024-04-30
A rep from B-Stock, BstockKB, has responded:

“We're delighted to hear that you've had a positive experience with us! Ensuring your satisfaction is our top priority, and we're glad we were able to swiftly address any issues you encountered with missing merchandise. Thank you for your kind words and for entrusting us to resolve any concerns you may have had. We look forward to continuing to provide you with exceptional service in the future!”


Verified
5/5

2024-04-18

I LOVE BUY WITH THEM

"Excelente service and fast shipping "


Rep reply posted 2024-04-30
A rep from B-Stock, BstockKB, has responded:

“Thank you for your glowing review! We are so happy we were able to provide you with a 5 star experience and look forward to doing more business with you in the future!”


Verified
1/5

2024-04-18

Disappointed

"My item was ordered but cancelled by seller(Target) I don’t know if I will get my money back or not."

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Rep reply posted 2024-04-30
A rep from B-Stock, BstockKB, has responded:

“I'm so sorry to hear about your recent experience. I've alerted our Buyer Assistance Team of this issue, and someone will be reaching out to you shortly to help come to a resolution. ”


Verified
1/5

2024-04-18

Disputes his scammer and they are a lot scammer sellers on your websites that work to seller counterfeit products

"Disputes his scammer and they are a lot scammer sellers on your websites that work to seller counterfeit products"

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Rep reply posted 2024-04-30
A rep from B-Stock, BstockKB, has responded:

“Thank you for bringing this to our attention. We sincerely apologize you had this experience on our platform. Maintaining trust between our customers and our platform is our top priority. We are actively working to enhance our monitoring systems to remove untrustworthy sellers more effectively. We value your feedback as it helps us improve. If you encounter any suspicious activity in the future, please report it. Thank you for your vigilance and support in helping us maintain a safe and trustworthy shopping environment”


Verified
5/5

2024-03-26

I will always buy from B-Stock great customer service

"Good company and they got the best customer service "

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Rep reply posted 2024-04-01
A rep from B-Stock, BstockKB, has responded:

“Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our utmost priority, and we're grateful for your support!”


Verified
5/5

2024-03-25

Quality

"GREat service! Great product "

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Rep reply posted 2024-03-25
A rep from B-Stock, BstockKB, has responded:

“We're overjoyed to hear about your positive experience! Delivering exceptional service is what we aim for, and we're thrilled to have met your expectations. Thank you for your kind words, and we hope to see you again soon!”


Verified
5/5

2024-03-22

Auction Perfection

"Bstock is the Leader of all the Auction CO. Simplely the Best of all the rest!"

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Rep reply posted 2024-03-25
A rep from B-Stock, BstockKB, has responded:

“Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our utmost priority, and we're grateful for your support!”


Verified
5/5

2024-03-22

Excellent

"I’m really happy and great support "

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Rep reply posted 2024-03-25
A rep from B-Stock, BstockKB, has responded:

“We're thrilled to receive your positive review! Providing excellent service is our mission, and we're delighted that we could exceed your expectations. Thank you for your kind words, and we look forward to working with you again!”


Verified
3/5

2024-03-22

Great opportunities

"There are lots of opportunities on Bstock. You need to be very mindful of some retailers inflated retail prices. Some are very deceptive, some are almost criminal. "

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Rep reply posted 2024-05-15
A rep from B-Stock, BstockKB, has responded:

“Thank you for bringing this to our attention. We take these concerns seriously and will investigate the retailers in question. Your feedback is valuable in helping us improve the overall experience for all our users. If you come across any specific instances of deceptive pricing, please don't hesitate to report them to us directly.”