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Return/Replacement policy:
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5/5

2003-04-16

" This is my first purchase from BZboyz. I hope the experience will be good. If the experience proves satisfactory, I will definitely be buyin more stuff in the future."

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Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-16

"I have cancelled this order because BZBOYZ did not have this item in stock.

"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
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Is committed to quality products and services
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Overall product shipping and delivery process
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5/5

2003-04-16

"It is my first order with them. I like to give people the benefit of the doubt. I will repost after I receive my purchase in the time frame they promise on their site."

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Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A

5/5

2003-04-16

"Good Price and shipping..Hope the memory stick arrives soon
Regularly purchase online computer parts
"

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
Value the company offers
N/A
Is consumer focused
N/A
Is trustworthy
N/A
Is committed to quality products and services
N/A
Is easy to do business with
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
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5/5

2003-04-16

"Just ordered processor - price on pricewatch $96+
site showed that when I clicked add to cart but final total reflected original (non-pricewatch) cost. even though I put in scoupon code for shipping.

ordered about 14 months ago and was extremely pleased. They are great!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-16

"I just purchased a keyboard from Bzboyz.com and am very happy with the service and responce I recieved from them. I was informed right away that the item was on backorder and given the choice of waiting or canceling. I chose to wait and the item actually came in the next day. I was kept informed in a very timely, proffessional manner. claire barker"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

4/5

2003-04-16

"Easy to order and evaluate products. Checkout easy to use. Was most impressed with use of coupon and ease in how it worked... jt"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-04-16

"This reseller does not deliver. Allthough ResellerRatings provided a terrible rating for this vendor, I tried them anyway because of the best advertised price. After placing the order 4/5/03, I was later telephoned to be informed of a delay in shipment, 9 days or more. I was given the choice of waiting or cancelling. I told 'Roger' that I would be patient and wait. On 4/10/03 I received E-Mail which was an instant replay of the same conversation. I E-Mailed back and repeated that I was willing to wait. On 4/14/03 I was E-mailed that my order was cancelled because I had not responded to BZBOYZ. I in fact had responded imediatly, TWICE. They obviously did not want to honor the advertised price. DO NOT USE THESE PEOPLE. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

3/5

2003-04-15

"I was pleased with the order, although I felt that the part of the order submission form tried to trick you in to upgrading to a better fan for $24.00 I was still pleased with the product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-15

"I found the website to be easy to follow and found everything I needed at a very reasonable price. They let me know every step that my order is in as well as what steps are next. In the past I found that I received my order in a timely manner and that every thing was there that I ordered. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-15

"I had a enjoyable shooping experance. the pricewatch price sealed the deal.

-Kevin
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A

4/5

2003-04-15

"Very good selection of products. I have ordered here before, only problem I have had is the long wait for the product"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

4/5

2003-04-14

"Easy to order online. Good prices. Found pricing at pricewatch"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

5/5

2003-04-14

"Very good price and a large number of motherboard & CPU combination than most other web seller. The speicification for the motherboard are also listed very clearly, made it easier to select what I want. The final price couldn't include the upgrade options was a little bit anoy, although this was explained clearly in the web and later on clear in the invoice. But this still made it a little bit confuse during the ordering. Otherwise it was a good experience of shopping with this web site. I think I will definitely come back to it in the future. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-04-14

"By far the worst experience I have ever had. I placed the order with them and told them I had to have the parts by Friday March 21. The gentleman that I spoke to said that he could get that done. I didn't recieve a call untill that Wed. They told me that the salesperson didn't get enough info to process my Credit Card. So the order never went through. I ordered over $8000 in parts. This went on for a week. I finally recieved the parts on Friday (3-28) of the following week. One week after promised. My customer I was building the machines from has now went with another company. Thanks a lot BZBOYZ!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use