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Verified
1/5

2011-12-27

"I was very disappointed with my order. Banana Hobby sent me an automated email message stating the product was already sold out after I had already placed my order and had been billed. I am glad I checked my email and wonder why they can't update their website or even call me to let me know the gift I ordered would not be delivered. Needless to say, I was unable to get another item as a gift because I had to wait for a refund. "


Verified
1/5

2011-12-27

"ordered a product from your company on november 29, 2011 NEVER RECIEVED IT!!!!!!!!! ordered it agian on December 12, 2011 NEVER RECIEVED IT !!!!!! so i wont to CANCEL MY ORDERS I NEEDED it for Christmas and it was here and gone I no longer Need your product"

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Verified
5/5

2011-12-27

"The order prosess was easy. The product I ordered was out of stock and they canceled my order. They sent out an email notifying me of that the next day. I was never charged for it.
If I every had to order from them again, I would.
"


Verified
5/5

2011-12-27

"I ordered a remote control helicopter - it was exactly like the video which was really helpful. my order came in a timely manner - very well packaged."

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Verified
1/5

2011-12-27

"Did not pay attention to shipping note. Product was poorly packed. Although the shipping box was essentially undamaged, the heavy components that I payed several hundred dollars extra for were apparently just thrown in the box. In transit, they badly damaged the airplane I ordered. The parts needed for assembly were incorrect. Extras of some parts, short others. Product was NOT as advertised. I have been building and flying RC planes for 30 years. Poorest experience to date. Will not be ordering from them again."

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Verified
5/5

2011-12-26

"Very satisfied with the product sold by Banana Hobby. Fast delivery, product in good shape. There is a good supply of replacement parts available at Banana Hobby. I will be back for future purchases."

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Verified
5/5

2011-12-26

"My experience with Banana Hobby so far has been great! I would highly recommend Banana Hobby to everyone I know who is interested in these types of hobbies!"


Verified
1/5

2011-12-26

"TERRIBLE!!!!The website looked legitimate with a huge selection. However, Christmas morning led to 15 hours of assembly for my husband, who is an engineer. The directions were in broken English and incomplete. The flight simulator was a joke as well. The whole product appeared to be a racket as the return instructions indicate only unassembled planes can be returned. This is impossible as the parts have ...to be glued together for assembly only to discover there are no real direction as to how to get it in the air. This Banana Hobby plane never took flight and was a disappointing gift from Santa. Today Dec. 26th, I opted to call the company to find out they don't reopen until Jan 3rd??????I'll keep posting anywhere conceivable until this is resolved as well as take the matter up with the better business bureau if needed."

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Verified
1/5

2011-12-26

"What,placing the order? Ooh Banana Hobby accepted my money very smoothly,but they fail to deliver on their assurance of delivery in 3-4days! I went over my request with fine toothed phone calls and emails for re-assurance that my sons would receive their order B4 Christmas Day,and I was;Tracking CLEARLY stated the first check"by 12/21/2011". NOT!After Failing that promised delivery date, I submit another tracking request,and it NOW promises delivery on the 23rd! Needless to say Christmas has come and gone,still NO Banana hobby delivery to my address.
Oh!I dare not forget to mention this email I've just received;In essence It read " your order will be delivered on 12/29/2011 by ups".Boom! that's it!
Let me say to Banana,other than stop acting that way,"If a customer is spending $200.00 on a product just before Christmas,They want it, just before Christmas! If a few more dollars were needed to help YOUR shipping,get my order to me on time! I would have gladly paid it! NOT for YOU(Banana),But for the smiles that would have been on my sons faces!!
NEVER AGAIN!!!!
"


Verified
5/5

2011-12-26

"Outstanding web site, prices, packing, delivery information, and delivery."

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Verified
5/5

2011-12-26

"The shopping experience was great and would go back again for more great toys---lol"

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Verified
5/5

2011-12-26

"Excellent I recieved my jets in time for Christmas took about an hour to put both together took them out the day before Christmas they fly very nice but the biggest issue was battery if you use a 65c 2 cell the jets fly really great any battery below 45c doesn't produce enough power I personally am using Thunder power 325mah 65c 2 cell in the mig 15 and in the F-16 I'm using the Turnigy 350mah 65c 2 cell both batteries perform great the Thunder Power fits like it was made for the mig 15 no mod needed. Thanks Tracy"


4/5

2011-12-26

"Price for the helicopter I purchased was not to bad, but the price for shipping and extra blades was alot more than other makers. It arrived 5 days after I ordered it, which is really good."


Verified
5/5

2011-12-26

"I like them, it's pretty good, no trouble with orders what so ever"


Verified
1/5

2011-12-26

"Will never order from them EVER again, Their Customer Service Refused to Release funds back to my bank after cancling my order. Also refused to call the Bank for my to fix the problem, spent close to 5 hrs fighting with them to fix it. Customer Service had me call my bank and call them on 3 way, and when I did that they where like "what" we do not know what you are talking about. So did BananaHobby deliver the answer is NO, I no longer have my order number but my name is David Dewberry, ( then again your company might not be able to find the order that way), I see also that when I go and look at the reviews for BH, there are none, isn't that funny, guess they where all BAD!!!!Also It took you guy 31 days to look at your reviews.WOW
"

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