"everything is fine exsept the instruction book is not acurat"

"Pretty good overall experience. Loads of useful high quality photos. The videos are are really useful and educational too. In terms of payment, it couldn't have been much easier. "

"I ordered two airplanes for Christmas presents, two weeks before Christmas. It took one week before the order was shipped and the package won't arrive now for Christmas."

"the plane has been nothing but trouble the first plane came damage do to poor packing on banana hobby part then i had to order a new one just got it and i went to test the motor and the speedcontorls blow up now im trying to get them replaced but im getting the run around bad serivce i dont think i will ever buy from banana hobby again i buy about 2 planes a mounth never had this much bad service ."

"Extremely disappointed the helicopters battery must of exploded in shipping damaging the canopy, connector and battery acid every where. Not happy at all!"

"I am satisfied with the product and relatively satisfied with the shipping time. I am not happy however, with the $48.00 shipping charge that I had to pay to make sure it was received in time for Christmas. Shipping was more than the cost of the product. You would think that ordering on Dec 15th would be plenty of time to have a product shipped in a timely manner."

"everything has been fine.you can't be put on back order for parts that are out of stock.you have to keep checking the web sight.which sucks."

"it was great the website is so easy to navigate and I loved the video reviews just awesome "

"I ordered the RC plane and even though the website said I'd get free shipping I payed $40 to get it here before Christmas. After a few days not hearing from them wrote asking what was going on and got a reply saying that the item was not in stock until the end of December. That was the last time they'll see my name on an order."

"I did research on the product I bought. To date I have not received it. Coming from CA to IL, not totally surprised since it is coming UPS ground. I did contact them for a tracking number which I have NOT received, or any return correspondence.
Not real happy about that. As for the rest of it, we'll see."

"My husband loves his present. He was very surprised and has been playing with it since it was delivered tonight. However, the electronics tag on the box was a dead giveaway but he loves it."

"was deliver when it was promised and packaged well."

"Instructions could have a little more information"

"Much, MUCH improved customer service. Merry Christmas"

"Shipped on time, no issues with purchase, good product"