ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-03-15

"It was quick and easy to get the nook books I wanted. I can now get them on all my computers and phones."


Verified
5/5

2013-03-15

"I use e books and love how easy it is to use and how fast it dowloads. "


Verified
5/5

2013-03-15

"It was so easy to order online through Barnes and Noble! My order was received quicker than I anticipated! I highly recommend Barnes and Noble both online and in store!"


Verified
5/5

2013-03-14

"Enjoy dealing with Barnes and Noble. "


Verified
5/5

2013-03-14

"The order was quick and easy to complete online and it arrived in a prompt manner. I am very satisfied!
Thanks,
Ellen Kallas
"


Verified
5/5

2013-03-14

"I enjoy my nook hd. Being a counselor, it allows me to become paperless!
I do however wish that the apps were as little better. Especially the business . i would like the app but if i cant get it i would like a refund in order to buy something else and put the money to use instead of sitting on my nook unused.
I ordered the pdf app and it shows me a internal message error EAN has not ingest
"


Verified
5/5

2013-03-14

"Book was in excellent condition and arrived quickly"


Verified
4/5

2013-03-14

"Had a problem with a book that I got. "


Verified
5/5

2013-03-14

"I live on a farm in what is considered "frontier" in rural Kansas. The town has a nice Library but I don't have time to jet in and use it often. My daughter died on Father's Day in 2011, from her demise, I was gifted with the opportunity to find pleasure again in reading...another day for another story... I can't sleep and find that browsing through your books both thrilling and relaxing. Thank you for being there for those who live on a farm and can't get to a city with a book store. You rock my socks. Best Regards, Meridel Kindall "


Verified
5/5

2013-03-13

"Barnes and Noble has been my favorite bookstore for years. They have a streamlined website that delivers great service. In store, the employees are always willing to help out and help you find what you are looking for. Barnes and Noble makes me feel like a valued and appreciated member of their business. When I order things online, the books delivered are exactly as described and sometimes better and it is delivered promptly. Thank you Barnes and Noble!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-13

"Good experience. Good website. "


Verified
5/5

2013-03-12

"Very quick service! Arrived in perfect condition."


Verified
5/5

2013-03-12

"I like the new Nook site. :)"


Verified
5/5

2013-03-12

"Really enjoy the convenience and hassle free shopping for books. They're usually cheaper than buying paperback and I don't have to waste time running to the store. I have over 100 books and can take them everywhere."


Verified
5/5

2013-03-12

"I enjoy shopping at Barnes and Noble.It's fast and easy."