"Theyi were quick to send my order and when they didn't have one of the books, they got it right away."
"I am always happy with Barnes and Noble. They have very fast service when ordering online and I like to shop at the stores."
"When i purchased my nook there was a promotion with Master Card with a $20 gift card - to date I have spoken to 3 Barnes and Nobles customer service reps and I still do not have my $20 gift card. It's not the amount but the principle....not sure if I will ever purchase anything from Barnes and Noble again."
"Barnes and noble failed to answer ant of my questions, still has not responded to my complaints of timely delivery that I paid for and sent me a torn cover book. I am disgusted with this company and I wish I could give a no star rating. Hopefully someone tries to remediate my comvers.
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"First edition Nook broke for no apparent reason. Barnes & Noble is aware of issues with first edition, but makes no allowances. A little annoyed that I purchased for over $200 and it just stopped working. Barnes & Noble should have compensated me with a discount towards my purchase of any nook devise instead of only allowing for the purchase of a Nook color.
Not in anyway satisfied with Barnes & Noble"
"As always my experience with Barnes and Noble whether its online or in the store is very satisfying. My purchases are handled quickly and efficiently. The selection of books, merchandise, etc is adequate for a variety of people. I have always been a fan and dedicated customer of Barnes and Noble."
"I love my tablet. BN has been very helpful with any questions I have had."
"I moved to Europe and can buy any NOOK book from B&N and that is so very wonderful. It is there within a few minutes. I am very happy with Barnes and Nobles."
"I have enjoyed my shopping expierence everytime I have used the barnes and noble site. Its very easy to navigate. This is the only site I use to buy books"
"Barnes & Noble has always been great to deal with. I get my orders on time and if I have any problems, they are always willing to help."
"It was a nice easy website to use.
"
"I ordered this book as an ebook and received it in paperback. Very disappointing.'
Fr. Martel"
"I love B&N! I go there for all my book/e-books. I can read on my iPod, tablets, computer and phone! The selection of books is stupendous."
"Received my order quickly and in perfect condition."
"Easy store to spend time in. A very relaxing atmosphere."