"I have had no problems w/ my NOOK or NOOK books in the 2 years I've the device. ( I actually still have a 1st edition)"
"Wonderful fast great service!
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"Shipping was not timely; offshore customer service was USELESS. US based customer service was finally able to satisfy my request."
"I did not receive an answer as to two books being ordered that were the same. Just a reply saying I would here back. I have always loved ordering books thru b&n and will continue. I am assuming I got my credit."
"I love Barnes and Noble. I get about 15 ebooks a month from their website and they have the best prices and the latest books. My kids have a kindle so they use amazon and their prices are higher than B&N and their selection isn't as good. With Amazon I also have a harder time finding books unlike with B&N I pick romance and all the romance books are available for me to look at I don't have to choose departments and then you still can't view all the books. I am extremely pleased and will continue to use B&N. "
"quick and easy purchase. Love being able to buy from my nook and have product on nook in minutes."
"Bad service, if you return a product I guaranty you that you will deal with the worst service ever and never get your money back "
"Easy to order, good price, & free shipping"
"My mother-in-law loves her new nook! "
"The item arrived on time and in good condition but it does not work very well for its intended use."
"I enjoy buying books for my nook. Easy to do!"
"Everything has been positive from original purchase to all book purchases and speed of delivery."
"Wish I could read my books in the dark..... (my simple touch doesn't have a backlight) but I enjoy being able to take it anywhere. So glad I have it."
"EASY check out, the ebooks are available instantly, I love shopping on the Barnes & Noble website!!"
"I was suprised and pleased that my order actually arrived on the date given when I ordered! everything was correct and complete, thank you"