"I have really gotten some good deals @ Ben's outlet. Money is tight and I appreciate the value they offer.

Thanks so much"

"I recently used Bens Outlet for the first time and I was very impressed by the ease of ordering and how fast I received the package. I will definitely be using this site again especially again for Christmas!"

"They always have great deals. I ordered 2 of the Christopher Adams 1600 TC Series Egyptian Comfort sheet sets from them, at an amazing price, shipping was a little bit slow but didn't really matter to me, as I figure the amount of items they send out is crazy and they send it in the order it was received."

"Great products, great price, fast shipping, & good customer service!"

"Still awaiting a response from Customer Service. Got a shipment confirmation a week ago and the tracking number still produces no search results in the UPS site provided. Will be content if issue is fixed soon. "

"I love this website...yes it might take a bit long to get the order on your hands, but you can't beat the price. At times I get the email a little too late and products have already sold out. I live on the west coast, so we're normally a little out of luck when it comes to quick sales. Keep it up!"

"i love bens outlet. The products are amazing and the best out there and its fast shipping and for a wonderful price I mean you just cant get that anywhere. I really love there products"

"We love Ben's outlet! It's a great site to find great deals on things we need! They get a high enorsement from me!!"

"I bought 2 of these cameras, one for me and my son, and I must say that I got a steal! It was a bit slow on shipping, but it was worth it. My son loves his camera! They only thing is it doesn't have a light, so you have to use it in well lit areas!"

"'
Honestly, most of the people leaving bad reviews for Bens Outlet don't have a clue what they are even talking about. Now I actually sell things and ship lots of stuff and can explain how their shipping process works compared to people saying that fake shipping information was posted or that it took forever to ship. When you place an order their system recieves the order and your payment is made, then processed. That step usually takes a day.

After that a shipping label is purchased and printed by Ben's Outlet which has a tracking number, it hasn't shipped yet, they only purchased the label which is basically just postage + a tracking number when they purchase it you automatically get an email with the number or its updated on their website. After which they get a box and securely package your item and seal the box and affix the label that was printed, that can take from 1-3 days for large warehouses like Ben's Outlet.

After UPS or USPS receives the item and scans the label on the package it can take up to one whole day for the online tracking system to even be updated.

So far its been one day for processing, 1-3 days for packaging, buying postage and affixing postage label then shipping, and another day for the tracking info to be updated with USPS or UPS after they have it. So on a good week the process could be 3 or 4 days for it to leave and have tracking info updated on a bad week it will take a week to leave and have information updates as to its whereabouts. After that it should take 3-5 days from when the shipper first receives it and sorts it at a sorting facility and finally sends it out to you.

Remember a package always has to go through a sorting facility so just because a shipper has your package doesn't mean its headed to you yet.

As for my experience with Ben's Outlet its always been good. They get it out to me quickly and I receive it in a timely manner and the website is great because it shows you what has been purchased and its tracking number and receipt and everything. I recommend Ben's Outlet!"

"I've only been dealing with Ben's Outlet.com for a few months because I didn't know about them before that. Out of maybe 10 purchases so far, everything arrived in a timely fashion with one exception. (A sheet set took about 3 weeks.) The quality of the merchandise has been excellent. I did contact customer service to see why the sheet set was taking so long, and they got right back to me with an apology for the delay."

"Over 2 weeks now and still a fake tracking # and no laptop. Two emails back from customer service with bullcrap excuses.Tried to cancel order but was told its processing and cannot do it.Was told to refuse package and will get refund when package is returned.If it takes 2-3 weeks to get the package ( if it ever shows up ) how long do you think it will take to get a refund? I think all positive reviews were written by Ben's people. Don't buy from this site !!!!"

"Ridiculous! On 7/25, I ordered the "Deal of the Day" for $17.99. Less than 2 days later, they were selling the same item for $12.99. The first time I contacted customer service for a price adjustment, I received a canned response that didn't even address my issue. The second response was this:

I apologize for any inconvenience that the current reduction in pricing has caused you. However, please understand the following: We offered the same product at an even better price than the first time around not because we want you to feel bad about it, but because our hard-working expert team of buyers worked their socks off to purchase the item at an even greater reduction in price, hence the lower price offered.

Please understand that due to the nature of our deals and our site we cannot allow for price adjustments or the like.

Ummm ... no. Not buying it. That makes no sense. Much more logical is that the original price point Ben's Outlet featured in the "Deal of the Day" did not get enough buyers, so the price was lowered in an attempt to sell more units.

I am very disappointed in the low level of customer service."

"Scammers!!!!!!!!!!!!! Will not answer messages sent through their system, or emails to support. Had to file a claim with Paypal, they had sent an email stating item shipped, 11 days later, nothing, but they never shipped it, UPS even verbally said, nope never shipped. AVOID these scammers, and their parent company, 1saleaday.com."

"I have purchased a levi's purple aviator glasses from ben's outlet on
July 19 th . I had got a tracking no and an item shipped email from
Them On july 19th. But its now july 30th and i have not recieved my
Product nor does the tracking number show anything. After i sent the
First email i got a reply saying that they usually ship in 5-7 days and thats
It no other information was provided or my question's answered like
What was the product status.
Even after waiting a couple of more days making it more than
A week since my Order i have already sent them 3 more emails, none
Of which have been replied to. I have no idea about my product
Any more.. No customer support at all and FAKE tracking number.
I am very dissappointed."