"slow delivery but product arrived okay. ordered a business card case and it was slightly bent, but not worth returning "
"They have amazing products for very low prices. Along with that if you ever have a problem with the item you can just email them and they will reply fast and are very helpful on fixing any and all problems you could have. "
"I love Ben's Outlet! I have made dozens of purchases and have never been let down. The prices are great, free shipping is awesome, and I have found some unbelievable deals on things I was in the market for anyways. "
"Originally had ordered an internal memory card reader that died about a week later. Ben's outlet had no problem giving me a refund which I used to buy this external memory card reader and it has been working for years. Excellent quality, prices, and shipping speed!"
"I have had problems with shipping in the past but thankfully this time it was not a problem."
"I have recently made my 2nd purchase at BensOutlet. The experience was outstanding. I am a very skeptical shopper. I typically don't believe the hype. The most important part of making a purchase is making sure all expectation are met. BensOutlet makes it clear that shipping may take 5 to 7 days to ship. That may seem long to some, but for the extreme discounted price and the up front honesty on delivery expectation, it's well worth the wait."
"Good prices and I've had no problems with the products I've purchased. BUT, shipping is always too s l o w. Ordered a product on 2/14 and it was not shipped until 2/27. Who knows how long it will still take to get to my home."
"I purchased what I thought was a new Pandigital 7 inch tablet , when it arrived it was clearly used , had been opened , Face had long scratches on it , the screen saver had been applied and did not fit properly . I emailed them with my dissatisfaction and was told it was a refurb and was offered a 6.00 refund which I did not accept. The battery would not hold a charge . I contacted them for a return label which never came so I ....researched them online and found an address , it was returned as undeliverable . Contacted again , to be told thru email they would send another label directly from UPS , which has not come . Any company that does not furnish a customer service contact number on there online website has something to hide . They do not want to be contacted by the public ... I also contacted the NYPD , a real joke there .. but I have filed a complaint with the USPS as they are selling used merchandise as new , I suggest doing the same if you are dissatisfied with the quality of merchandise you have recieved . I will not purchase from them again nor recommend their website to my friends . a nightmare purchase from hell UPDATE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have finally gotten my RMA Label to return my item , goes out tommorrow ... "
"love this site, got my wife a camera for Christmas"
"I purchased a refurbished D-Link Movie Nite box about January 5, 2013. I was anxious to see how it compared to a Roku box, but it wouldn't turn on. I returned it the next day with an RMA, by the way the return postage was $10.00. That was on Jan. 16. I requested a replacement to be sent but instead I received a refund on the 25th. I think since you couldn't replace it you should refund my postage too. What's your view on this?"
" I had never done an online purchaseand made the mistake of buying an item that I thought was something else. When I received the confirmation it surprised me that it was not what I wanted. Sending an email back to Bens Outlet about the mistake. An email was then sent back that they would sent me a shipping label via the internet. I download the the UPS label affixed it to the unopened package and sent it back. Being my first internet purchase I wondered if I would ever see the money. Bens Outlet refunded the purchase price back to my Pay Pal account I was relieved and happy. I recommend this way of shopping it sure does save gas."
"Ordered two 269.00 cameras. I have only received one. All emails keep telling me I should try to locate my order. I have asked to be contacted by phone, no response. I got an email stating my order had shipped only to find out the tracking code was not valid. If I do not get a response soon I will have to contact my credit card. I am very disappointed with the customer service or should I say lack of customer service I have received."
"Great merchandise and great service."
"i bought the emeril cutting board set. really like them as no more rapid dulling if my knives & a lot less having to sharpen them so often."
"I have bought many items off of Ben's Outlet and although shipping can be delayed, I have never received damaged or disfunctional merchandise. However, I recently bought a $269 camera, paid for it via paypal and never received it. I tracked it through UPS, they state that the transaction was voided by the sender. No response from Ben's Outlet"