"The purchase transaction and delivery went fine. However, the chair (GO-901-BN-GG) is another story. I was disappointed when I saw that the swivel and tilt mechanism (Made in China)was identical to the two chairs I had to discard previously because the hardware on the shaft disintegrated and spewed black particles on my floor. I do hope replacement parts will be available so I don't have to purchase another chair the next time. The instructions had absolutely no text at all, just small drawings to assit in the assembly. Also, it required 3 people to assemble the back rest on to the seat as the mounting bracket was difficult to line up without someone kneeling on one side, another pressing down on the other while a third party attempted to line up the screws with the screw holes. A very trying experience to say the least. I wouldn't recommend purchasing this chair."

"It was easy to order and it came SO fast. I was surprised when I received it so quickly. I will definitely order from BizChair again!"

"Delivery was prompt. I would purchase from this company again. I would also recommend this company."

"BizChair has always been a wonderful company to order from. Their products are good at reasonable prices and their customer service support is first class. I hightly recommend doing business with them"

"I can not recommend this company. Here is my story: Delivery of my entire order took almost two weeks, they had promised quick service. I had to call to find out where my order was and when I could expect it. They were behind due to too many orders is what I was told. When the order arrived, we were busy and didn't have time to unpack it. Two of ten tables that I received were damaged. After calling customer service, sending in photos, calling again to follow-up, I received an email that we were S.O.L, and it was our fault because we didn't unpack the order and note the damage on the BOL. So, they win, I don't have time to fight with this company over $183.00 in tables, I lose! Be very aware that if you buy from this company, you are 100% responsible for the safe delivery of your product. This of course is their choice, they could have easily initiated the freight claim from their end. In all reality, they should have offered to take care of the problem, and then work it out with the freight company. I spent over $2300.00 on this order. WOW, what great customer service."

"Very good. A lot of information but it could better structured."

"SO far i will say its been fine. Cant wait to get our chairs! Very excited! I will be calling for 100 more before the end of the year. Best prices and free shipping are very importnat but the most important was the referral. "

"This company has the worst customer service EVER! After paying for a rush order, there was a delay in processing my order. I called and emailed the company looking for my order many times and no one could give me any information and they would never call back when they said they would. Then the items were finally shipped out two and a half weeks later, with no apology or even follow-up. Finally, when the order was delivered, the delivery company refused to deliver to our door but rather claimed they would leave 19 chairs on the curb. They said that no one instructed them to bring them to the door. We called the delivery company and they said someone should have called us, no one ever did. We called bizchair and they had the nerve to tell us we did not read the fine print. BE AWARE you need give them special instructions if you want the items delivered to your door otherwise they will just be dumped off on the curb. We ended up paying laborers from our building to help us deliver the items. We tried talking to customer service, not even asking for any refund or credit, but rather to just let them know our experience and to suggest that they make it clearer on the check-out process to give special instructions if door to door is needed and all they did was tell us we are wrong, should have read the fine print and were completely rude, even placed us on speakerphone and ignored us while we were speaking. I have never dealt with a company as disgusting as this."

"The BizChair folks were very polite and helpful. Also very informative. My order was placed easily and received quickly and damage free. I would welcome the opportunity to use them again."

"I had to wait for my order to be shipped all because they, Bizchair.com could not tell me what the shipping charges would be when I placed my order. I even paid an extra $3.99 to be placed at the top of their queue and all this did was cost me the four dollars. I did get that back but overall this company has shown by their actions that they do not care at all about their customers and you should stay away and do business elsewhere. My organization will never do business with Bizchair.com ever again. I am still waiting on where my order is, when will it be shipped, when will I receive it. I even called and only after waiting for an operator; all I received was a tracking number but never once did their operator ever tell me when I would receive my order. I have not dealt with a business as bad as Bizchair.com in a long time. Stay away is my personal recommendation is all I can say. They overall do not care at all about me as a customer."

"The chairs arrived very quickly. We did not realize we had to order transport of chairs from truck to building separately."

"Chair is nice and looks great. Got it for dad but cannot get the kids out of it."

"I HAVE NOT RECIVE MY ORDER AS OF 6-19-2012"

"Very good, our chairs were delivered as promised, in excellent condition. We love the chairs. We will use BizChair.com again. Thank you."

"Our Town needed a large capicity chair for our Police Officers with their well equiped belts to sit in without getting stuck or ruining the chair during court. We ordered the Hercules 1000lb 24" chairs and they Look good and are perfect for our needs. We will be equiping our new Court Room with these chairs."