"I purchased a part for a benchmade knife but due to reasons unrelated to Blade HQ I was unable to swap out the part and and had to return it. Brooke H. was very helpful and made the process quick and painless. Long story short, Blade HQ has lots of good stuff to buy and if you need any assistance, their support is amazing!"

"Blade HQ is great! I think they have one of the best inventories in the business and the customer service is second to none. I had put a knife on layaway and a model I preferred came back into stock. Lisa helped me out with this in no time and made the process and transaction a breeze. I've purchased several knives from Blade HQ and will continue to do so. "

"BladeHQ is basically Walmart of sharp things. they have everything you need without the crappy customer services of Walmart. The customer service BladeHQ offers is one of the top in blade world and their videos in YouTube is very informative. BladeHQ also have some amazing elusive runs with decent pricing as well as good Layaway program. "

"I am an avid knife collector, and ever since I found Blade HQ They are definitely my go to for all my knives. They even have a great layaway plan. I actually just had a financial situation while I had a couple expensive knives in layaway. I contacted customer support and spoke with a Melissa G. and she got me my money back without charging me any fees. She was very kind and professiona.This was such a good gesture by a great employee and an awesome company.
R. Simpson"

"I recently purchased a couple of knives but I had a problem with delivery from USPS. I contacted Customer Service and got a very fast response from Keith who explained how the process worked in situations like this. He made me feel a lot better about my missing orders. Thank you Keith!!

I have been shopping at Blade HQ for years and there are good reasons why. They have fantastic customer service (again, thank you Keith!!), a huge selection of knives, a cool website, plus I love their emails. "

"But too nice for him Blade HQ. I had an issue with one that I didn’t know was a safety precaution. Emailed the company immediately received a response from Keith. He very easily explain to me how to fix the issue. I thought his instructions and the issue was fixed. With great prices and customer service like this I will be shopping with blade HQ many times in the future. Thank you again Keith one of the greatest Americans of his generation . "

"I had recently picked up the CRKT Linchpin Deadbolt from BladeHQ while it was on sale. I enjoyed the knife, it cut well & looked menacing. I carried it for a few days & unfortunately the pocket clip ended up snapping off. I requested a return from BladeHQ & they accepted. The overall return process was incredibly smooth. No hiccups or extra steps. Big thanks to Alyssa T, who processed my return, and BladeHQ for being my go-to one-stop shop for all my knife needs. You guys rock. Thank you for always being a kind & understanding company. "

"The employees at blade hq and microtech are second to know, they let me know every time there was a problem and answered relatively quick considering the size of the companies and answered any questions I had and just overall amazing experience "

"I had a problem with a knife and I called and got an answer almost immediately, I talked to Hannah and she was very understanding and resolved the problem quick! Then Cloey processed my return and left a nice email! I would 1000% recommend any knife from this seller because the people back their products! "

"Had a problem with my order was not happy. Hannah took care of my problem. When I was done I was actually left with a smile. Hannah is professional friendly and awesome!!! "

"I communicated with Lakyn L. At Hogue customer service. He responded to me within minutes ( not within 24 hours like we usually experience these days.
I was not pleased with the action or edge of my new Deka magnicut knife but anticipate good results."

"Just got off the phone with Melissa G who helped me with an order, she is the best!! Blade HQ has quick and easy customer service, rare these days, and the best selection of knives around!!"

"I’ve been purchasing different blades for years now with blade HQ,I’ve never once had a problem,these people definitely know how to treat there there customer’s,,even if I was to find the same knife for cheaper,it’s not worth the stress,Blade HQ prides themselves on taking care of there customers,to me that’s unbeatable knowing that they got your back no matter the problem,Thank you blade hq for making my hobbie that much more fun! Luv U guys! "

"I bought a couple of great knives from BladeHQ (a SOG and a CRKT) and paid for upgraded shipping. When they didn’t arrive on time, Lisa Q took great care of me and refunded my shipping costs in less than 20 minutes! That’s astounding. Great people, great products, great prices… can’t ask for more :)"

"I've bought a few things from them over the years, of varying quality, reflected by the price, but never had an issue with them before. Technically still haven't, but the post office lost my most recent order just before delivery, so I got ahold of the post office and they said they'd "look into it". I didn't find that very comforting so I sent an email mail to customer service at blade hq and got in touch with the fantastic Sharon R and she verified I did order it and it said it was delivered, but didn't get it. So she sent out replacement and I just thought they would try to pressure the post office from their side, so definitely above and beyond but I am absolutely over the moon that it is just solved and done. Many many thanks, and I would recommend them to anybody, first knife or a one off custom, they'll have your back!"