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Verified
5/5

2011-11-16

"I have been a loyal Brandsmart Customer for more than 5 years now and will not shop anywhere else for electronics or appliances! The biggest reason being that the customer service is second to none. I recently purchased an entire kitchen of high end appliances and ran into some issues with my home remodel which caused a delay in delivery. I thought It was going to be a huge problem but Maria Rivera took care of all of my issues and concerns and made sure that everything was done correctly and that I was completely satisfied. With service like this, I don't know why anyone would want to shop anywhere else! Great job Maria and Thanks!!"

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Verified
5/5

2011-11-16

"Alex tech number 67 was very courteous, arrived on time.
he behaved in a very professional manner.
"

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Verified
5/5

2011-11-15

"I had a wonderful experience finding a refrigerator to use as a second one in my home. My salesperson, Maria was exceedingly helpful in assisting me in my search for a floor model."

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Verified
5/5

2011-11-15

"Alex was very helpful and was happy that he came to get the parts ordered for my t.v.(TECH #67)"

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Verified
5/5

2011-11-15

"My 63" Samsung Plasma stopped working 12.5 months after buying it, or 15 days after the warranty ended. Luckily, Brandsmart offers extended warranties that are priced right, and I bought a 5yr warranty when I got the TV. Alex, the tech came out, examined it, and ordered the screen replacement after determining that to be the cause. Friendly service, and hopefully I'll be up and running in no time... Brandsmart, I'm loyal to you."

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Verified
5/5

2011-11-14

"I met Maria Rivera almost 6 years ago when I was looking for an HDTV. She took her time explaining in great detail all of the advantages of each type and brand. I bought one with a 5 year warranty. I had been back to see Maria on many occasions for other items and she again took her time to help me. The HDTV I purchased after about 4 and 1/2 years went bad and had to be replaced. She again serviced me well again and got a replacement for me. Today, I saw her again to purchase some 3D glasses and once again she came through like a trooper."

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Verified
5/5

2011-11-14

"On Saturday I purchased a KitchenAid microwave oven in the Palm Beach, Florida location. My sales persons were Ansley and Maria Rivera. Both were most helpful in determining and finding the best product and purchase for me. In addition they were friendly and knowledgeable about the products and answered any questions I had. I believe both employees to be an asset to your company."

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Verified
5/5

2011-11-12

"I went to brandsmart at palm beach lakes to buy a tv for a relative and also ended up getting new phones with att. There were two individuals that I dealt with and their experience and proffesionalism was very outstanding! Their names were ROBIN THOMAS and JESSICA PAGAN. They were great people to deal with. I give them high praise and brandsmart is very lucky to have them as employees. The shopping experience was really great. These two employees were fantastic and this is why I am a brandsmart customer!"

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Verified
5/5

2011-11-12

"Brandsmarts is this BEST !! Bought a Sharp HDTV on 11/11/11. A salesman named Bruce Wibben guided me thru the decision. Very helpful, patience and knew his tech info well, better than anyone at any other store. Bruce explained the "hook-up" of cables too. Brandsmart = best products, best selection, best prices and best salesman. Thanks Bruce."

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Verified
5/5

2011-11-12

"In my recent visit to Brandsmart in Kennesaw, I looked at several items and although I did not purchase today Correy Davis provided me with some great information and a wonderful demonstration on the Dyson Animal DC41 and DC33. I have been considering purchasing a Dyson for several years but never been in a position for someone to perform a demonstration. Correy was more than informative on both models in which I was interested in purchasing. I now have to make up my mind on which model to purchase. When I do return I will look for Correy as I learned a lot. He provided information on the filters, reachability of attachments, what to do if I encounter a problem with the vacuum, how the dirt is captured and emptied without my touching it, how the suction works and why the difference in price. Correy is very knowledgeable and I hope that all the employees at this location are as friendly and helpful as he was today. Thank you Correy for all your assistance."

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Verified
5/5

2011-11-11

"We visited BrandsmartUSA looking at updating kitchen appliances. Brian Basile was our salesperson. He was professional and extremely helpful in showing us alternatives and helping us save money. Highly Recommended."

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Verified
5/5

2011-11-09

"In the past month, I purchased an HD/3D Sharp TV and (sales invoice 5570570 on 10/1) and also an Onkyo Stereo Receiver (sales invoice 5616500 on 11/5). For both purchases, "Cooper" was my salesperson. He was very courteous during each sales process, and he has thorough knowledge of the product lines. But most importantly, he helped me make the best decision for me on which products/models to buy - by asking questions on my particular home entertainment set-up, etc. From this information, Cooper explained the feature differences of one product versus another, and then I could easily determine which product/model would be best for my situation and home set-up. Lastly, Cooper also helped me to save money on my Comcast cable/internet installation and monthly fees. THIS IS THE KEY TO BEING A GREAT SALESPERSON - and we don't see it often enough in today's buying experiences. SO PLEASE GIVE MY THANKS TO COOPER FOR HIS ASSISTANCE WITH MY PURCHASES - I RATE MY EXPERIENCE 5 STARS!"

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Verified
5/5

2011-11-09

"Our salesman Louis Abromowitz is fentastic, NOT pushey, very helpful takes time answers our questions, has sold us a total of four (4) tv's over the last year. If the rest of your people were half as good you'ed be better off. We will not deal with anyone else, we waited for several weeks to make our last purchase because, he was on vacation and your people did not give us the corect info as to his work schedule."

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Verified
5/5

2011-11-07

"thanks alot got 4 everthings,the product is just what we needed,our time with SHAWN HAYES was great,excellent customer service just came in 2 buy 1 tv instead we got 2 SHAWN was very helpful,answer all question and very kind, that what it take 2 make a good sales..."

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Verified
5/5

2011-11-07

"Buenas Noches

Quiero hacer una nota para reconocer y agradecer el excelente servicio y dedicacion por tu trabajo de Jessica Campuzano

compramos con la factura 5873463

ella nos dio mucha atencion, nos explico todo los detalles tuvo paciencia con nosotros, se tomo todo el tiempo para explicarnos

hoy visitamos de nuevo la tienda y nos atendio el Jefe Alfonso y de nuevo sentimos la misma atencion y servicio

felicitaciones

Para la tienda de Deerfield FL
"

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