"My concern is to have Mrs. Chi feel safe at home she is the home owner, l have been taking care of her 20 years know, she wood like a camera out side, but unable to pay $325.00 for camera and allso you say extra 5 years, to much for a camera."

"I lost the electricity to half of my home due to a short and unfortunately it was the side the alarm panel was on. The panel kept beeping every minute due to a low battery and I called brinks on 1/29 (tues) and a woman (I did not get her name) told me to just unscrew the plug from the outlet and that will stop the beeping and once I get the electrical fixed it will take 5 hours for the battery to recharge. Without thinking about this, I did what she said not realizing a minute later how it made no sense whatsoever after I did it as I never had any power on that side anyway and the beeping continued! I finally just opened up the panel myself and removed the dam battery as it was driving me crazy and I was so frustrated that your tech was no help to me at all and did not know what she was talking about. The next morning I got my electricity fixed and connected the panel back together, the alarm worked, still showed low battery but I expected that. (Read below)"

"My experience went very well with Brinks. Keep the good work up."

"The representative was very courteous, efficient and knowledgeable. She was able to readily diagnose my problem and provide the steps necessary to correct it."

"Brinks is charging way to much for poor service. I will not ever tell anyone to use Brinks. $50+ is way to much when other companies are charging much less for the same service."

"It's good to speak with a person,I feel I can get them to understand what I'm asking for."

"Brinks reps are generally hard to understand, rude, demeaning and normally end a conversation with this will result in a convenience fee."

"Efficient solving of the issue."

"My experience was terrible. Until I decided to change companys."

"Web site too busy. I wasn't impressed."

"It was a good experience he walked me right through it very pleasant"

"Tech was able to understand problemAnd resolve it efficiently"

"Agent was very personable and concerned about my satisfaction."

"Very good. My issue was resolved with one phone call."

"I wasn’t satisfied you all ways have to talk to several different people about the same issues"