"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
" my 2nd order that was placed on 4/21 has not shipped. "
"I need help with some questions about my order and I received some great advice from my friendly, energetic sales representative Dina."
"He was very good about explaining about the product "
"Could not be more happy with how my purchase went. Slight issue with the shipping price but the rep reached out to me immediately (on a Saturday) and fixed the issue and got my order through. Can not wait to get them. "
"Only issue was that I was not given opportunity to inspect the product. Driver dropped the part off and left without notification. "
"Items came early and shipping was smooth. Package in good condition when arrived. "
"I have always got great service and satisfaction when I products from CARiD because they are very reasonably priced when compared to other Auto Parts Stores . And the products that I purchase always works with no issues . I'm not a Mechanic but there are videos on YouTube that show all '' Shade Tree Mechanics '' how to on simple repairs"
"Excellent as always. Never disappointed purchasing from you guys."
"They had the part and delivered on time, only con con was that the shipping was more than the actual part."
"Rachel helped me correct my shipping address promptly once I realized I had not updated it since my last order with CarID"
"No issues. Part was in stock and shipped out quickly. Customer service was a pleasure to work with."
"Great quality and fast shipping
Thank you"
"Mark was great. He asked the right questions and quickly resolved my issue without having to hold for 20 minutes like most customer service associates. Top notch. "
"After searching for a long time and talking to many people about finding the correct size and wheels for my car I finally contacted CARiD. Joseph was so helpful and took time to email me different wheels that would fit my car that was the correct size. Joseph was one of the best customer service people I have ever spoke with. Joseph saved me so much time and pain of searching for the correct wheels. I will be shopping with this company in the future."
"I had the opportunity to be helped by Phillip with my order I had placed on carid. Phillip addressed the issue I had and even offered solutions. His customer service skills were very exceptional. He was very attentive and helpful during our chat. Thank you Phillip for assisting me with my order
"
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
I am sorry to hear about the delay with your second order. Please accept our apologies for any inconvenience this may have caused. We understand how frustrating it can be to wait for your parts. Our team is working hard to get your order processed and shipped as soon as possible. Thank you for your patience and understanding during this time.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”