"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Ordered something two weeks ago and as of writing this review, still haven’t got it"
"I ordered a tail light for a 2019 chevy pickup and received it fast and for a great price the parts house wanted 389.00 I got it for 57.00"
"Wonderful good people to work with. Outstanding customer service "
"Ordered an item and wanted to change it for another. They were extremely helpful and were able to cancel my order right before and shipped and shipped out my new item that same day!"
"I wish I received a shipment notification from you. I received the item out of blue. I was about to send a message to you to see if you shipped it and I saw the package in front of my door. Other than that I am happy with the purchase "
"My package showed up in time and undamaged. Back in 2019 I ordered a set of 4 custom rims for my 2019 chevrolet spark. And all by 1 was damaged! So far since then thay have gotten better with ther shipping & handling. :)"
"Maurice was exceptional in answering my questions. Giving me further information that was valuable to know. And I very much appreciated his patience and kindness as I explained what I needed for a Vintage car. Those qualities are very valuable to me! I will be using CarID for more Vintage parts and I'm going to check out their Motorcycle parts as well! I will be calling Maurice back for any questions I have. Thanks for have some good staff o hand!!!"
"Part was delivered as ordered. TY"
"It was good. Pays got to me quickly"
"Product is received as expected and fast delivery"
"I always enjoy using this site, I can rely on their knowledge of my truck and the parts I need."
"CarID did an amazing job getting my order shipped out promptly. Website is very user friendly and such the selection!!"
"Jeremy was the best he was great "
"Always have no issues with contacting them."
"Customer service experience was absolutely fantastic. Extremely knowledgeable and great pricing. Can't wait until I tell all my friends about your company. "
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
Order shipped via UPS: 1Z51236W0332864433 should be delivered tomorrow.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”