"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"No problems with the purchase but it was a universal mount and the screw holes didn’t line up with the camera I had, I was able to drill my own holes and tap them. The shipping was a little bit more than I expected, but that’s the price I paid for buying online. Still better than calling around and driving somewhere to pick it up. My Time is worth more than the shipping cost."
"The people at CCTV Camera Pros are beyond the best to deal with and to answer any question before or after sale. If you have a question or problem setting up your security system they have video's to help you through the problem. Or email , call they will help you. The extra free software is outstanding. I highly recommend
CCTV Camera Pros equipment and the great people there. "
"I have never received such amazing customer service. I can't recommend this company highly enough!"
“WOW! Thank you so much for the kind words.
Sincerely.
-Mike Haldas, co-founder”
"good product, worked as described"
"Works great. Really great."
"From brainstorming with the team, to finding the right product, to having all the documentation and videos available to implement it flawlessly.
My first order has absolutely set the foundation for future business with Mike and CCTV Camera Pros! "
"We received what we ordered very quickly. The cameras have worked out well, and our users are very happy with how quickly they were able to repair their inspection monitoring system. Thanks."
"My order was made over the phone, taken directly by one of the owners. All questions were answered clearly and accurately. My shipment was received within a week, well packed and protected. CCTV Camera Pros kept me in the shipping loop, even letting me know the exact arrival date. Mike Haldas sent me links to lots of installation and configuration info including manuals and videos. When I did have a few questions regarding the iPhone app, my call was immediately answered and they walked me through the app setup.
CCTV Camera Pros were highly recommended to me, and now I understand why."
“Thank you so much for the detailed review and kind words!
Sincerely.
-Mike Haldas, co-founder”
"Bought the 16 ch to replace current one that failed. Shipped fast. Was for a remote house that I was not able to get to till now. Fast install and setup. Like the NAT2.0 to find device for quick setup on laptop and remote devices. Happy with the experience, would buy again."
"fast shipping product as described"
"Purchasing from CCTV Camera Pros was easy and painless. Shout out to James for the great customer support and answering my questions! "
"After some email exchanges I ordered. Everything went as advertised. Having a bit of electronics knowledge I knew that I was getting accurate information."
"I was replacing an existing DVR and wanted something quality. All message boards and reviews from others said these guys were the people I should talk to. While I could have saved a few dollars buying somewhere else, the other guy's quality was questionable. I called CCTV Camera Pros and talked a few moments with the person who answered. They asked about my existing setup and confirmed the DVR I had selected would work. They also confirmed if I had heavy enough wiring for a PTZ camera. It turns out I don't but rather than sell me something that didn't work they were honest and told me I'd have to upgrade my wiring to make it work, which I was not ready to do. That is honesty right there. As for the DVR, it arrived promptly and setup was a snap. To enable the remote viewing from my phone was even easier. I'd had that option on my old DVR but never used it because I could not figure it out. I didn't have that issue now - literally one QR code to scan and it was working. My only advice is to number your camera cables before disconnecting from your old DVR. It took more time sorting out the cameras and microphones than it did to configure the settings. You might pay a little more here but it is well worth it. Remember that if you pay peanuts you are going to get clowns. And if you buy cheap, you usually buy twice. Shop with these guys and you will be happy. "
"They are really here to help. With followup after the sale and are eager to assist you
on your project no matter how small. They set an example others in the industry
should emulate it would be profitable for them."
"I needed a very specific camera application and of course Best Buy was no help - then I found very detailed explanation on my application from CCTV Camera Pros. I was hesitant to purchase due to the additional shipping costs to Canada, but they sent me a coupon to help discount that and it was honestly the best deal around for a specialty application. Great service and follow up to make sure I was satisfied."
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you so much for the great review! If I can help in any way, please let me know.
Sincerely.
-Mike Haldas, co-founder”