"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"I needed a very specific camera application and of course Best Buy was no help - then I found very detailed explanation on my application from CCTV Camera Pros. I was hesitant to purchase due to the additional shipping costs to Canada, but they sent me a coupon to help discount that and it was honestly the best deal around for a specialty application. Great service and follow up to make sure I was satisfied."
"I will not go anywhere else. They have pretty much everything I would need. When I ran into a minor issue, I emailed Mike and he promptly responded by making a video showing how to adjust the setting and sent me the link to it. Wow, that kind of customer service is nearly extinct in this day and age. Mike and the guys make you feel like they are a part of your security team, not just some web site visitor. Keep up the good work."
"Bought the 1080p Hybrid camera and cable. Camera works great. Had a cable issue and it was quickly resolved by the CCTV pros. Highly recommend."
"The quality of the video is great. I had a problem with my camera's only showing up in black and white. One call to tech service cleared that up in about 30 seconds. Great support! "
“Thank you for the review!
Sincerely.
-Mike Haldas, co-founder”
"I wrote Mike concerning an unusual issue i was having with my non-standard camera system in my RV. Even though that isn't their main focus Mike went out of his way to find me a solution that was within my budget. He had no way of knowing whether or not i was actually buy something but his service was absolutely phenomenal regardless. I bought the processor he suggested and it does exactly what i needed it to. Thank you so much Mike. What you didn't know was my situation. I'm on disability and struggling to make ends meet. I was sold a system by another company that was nothing like they advertised and by the time i figured it out it was too late to return. You saved the day. Thank you, thank you, thank you. You have a customer fit life.
Chuck anderson
Milwaukie, OR. "
"This system works even better than we hoped and the staff was a pleasure to work with."
"I have had issues with tech support for a DVR from a different company...the response was very slow and they acted as if they didn't care that I was experiencing issues with their product. I found out about Viewtron, checked the reviews and ordered a replacement DVR. I was very pleased with the the support I received along with my questions I asked before I purchased the product. I would recommend this company to anyone. The support is great, timely and the DVR is a joy to work with.
"
“Thank you so much for the review. I am so happy to hear that you experience with the product and support team has been so positive.
Sincerely.
-Mike Haldas, co-founder”
"My DVR ceased to work with my 16 Q-see cameras so I could not go back to record anything. I looked into local companies but they would not guarantee that their DVR would work with my Q-see cameras. I enquired and watched the video with Mike from CCTV. I choose a 32 cameras output so I can add more cameras for my store but also it is 8 TB. Will store 16 cameras info for 1 month.
Mike solved my problems and guaranteed it would work with my already installed cmaeras. Im very happy. All I had to do was plug it in and attach the cameras. It worked immediatley.
Thank you Mike."
“Thank you so much for the kind words! It was my pleasure to help you. Please let me know if I can help in the future.
Sincerely.
-Mike Haldas, co-founder”
"From day 1, when I was selecting a system that would be compatible with Mac PCs and my Apple mobile devices, until now, after my 16 cameras are up and running, the team has been great in supporting me. It did not matter who picked up the phone (yes they answer the phones) I was 100% satisfied with the answer and support the I was provided. My prior VR system supplier didn't to even have email so it is a great improvement for me."
“Thank you so much for taking the time to leave such a detailed review! If we can help in any way, please let us know.
Sincerely.
-Mike Haldas, co-founder”
"Product was shipped quickly and works great. I had a few questions that Mike and James answered right away. I definitely recommend this company!"
"Great website and easy to order. Shipment was fast and good product."
"Love the DVR, easy to use, great quality. And customer service was very helpful."
"After many hours of researching security systems I decided to go with CCTV Camera Pros and not the inferior units sold at most big box stores. I'm very glad I did. The cameras and DVR are working great with very high picture quality. A bad cable was promptly replaced at no cost."
“Thank you so much for the review. If you need any additional help, please let us know.”
"we couldn't be happier with the equipment and customer service. Easy to install and set up. Follow up from Mike is impressive. "
"Customer service was offered which I did not need because the links provided with the purchase were super easy to understand and set-up was a breeze. I was dreading to have to go through the set-up that I had with the Qsee system which took hours of frustration and poor customer support to get it to where I was able to view online or from my phone.
Once I unboxed your system I was up and running within minutes and able to view from my phone with the app. I love how easy it is to log on to the system.
You Guys are Great! I'll send everyone to you"
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you so much for the kind words! We appreciate you taking the time to write this review. If we can help in the future, please let us know.
Sincerely.
-Mike Haldas”