ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.47/5
Customer service:
4.53/5
Return/Replacement policy:
4.22/5
Featured Review


Verified
5/5

2022-11-15

Great products and customer service

"I will not go anywhere else. They have pretty much everything I would need. When I ran into a minor issue, I emailed Mike and he promptly responded by making a video showing how to adjust the setting and sent me the link to it. Wow, that kind of customer service is nearly extinct in this day and age. Mike and the guys make you feel like they are a part of your security team, not just some web site visitor. Keep up the good work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-11-15
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the kind words! We appreciate you taking the time to write this review. If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2022-11-14

Excellent service

"Bought the 1080p Hybrid camera and cable. Camera works great. Had a cable issue and it was quickly resolved by the CCTV pros. Highly recommend."


Verified
5/5

2022-11-10

GREAT PRODUCT AND SERVICE

"The quality of the video is great. I had a problem with my camera's only showing up in black and white. One call to tech service cleared that up in about 30 seconds. Great support! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-11-10
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review!

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2022-11-05

customer service you can count on

"I wrote Mike concerning an unusual issue i was having with my non-standard camera system in my RV. Even though that isn't their main focus Mike went out of his way to find me a solution that was within my budget. He had no way of knowing whether or not i was actually buy something but his service was absolutely phenomenal regardless. I bought the processor he suggested and it does exactly what i needed it to. Thank you so much Mike. What you didn't know was my situation. I'm on disability and struggling to make ends meet. I was sold a system by another company that was nothing like they advertised and by the time i figured it out it was too late to return. You saved the day. Thank you, thank you, thank you. You have a customer fit life.
Chuck anderson
Milwaukie, OR.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-04

Fabulous system and easy set up

"This system works even better than we hoped and the staff was a pleasure to work with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-04

A real good choice for product and service

"I have had issues with tech support for a DVR from a different company...the response was very slow and they acted as if they didn't care that I was experiencing issues with their product. I found out about Viewtron, checked the reviews and ordered a replacement DVR. I was very pleased with the the support I received along with my questions I asked before I purchased the product. I would recommend this company to anyone. The support is great, timely and the DVR is a joy to work with.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-11-04
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review. I am so happy to hear that you experience with the product and support team has been so positive.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2022-11-03

Problem solved

"My DVR ceased to work with my 16 Q-see cameras so I could not go back to record anything. I looked into local companies but they would not guarantee that their DVR would work with my Q-see cameras. I enquired and watched the video with Mike from CCTV. I choose a 32 cameras output so I can add more cameras for my store but also it is 8 TB. Will store 16 cameras info for 1 month.
Mike solved my problems and guaranteed it would work with my already installed cmaeras. Im very happy. All I had to do was plug it in and attach the cameras. It worked immediatley.

Thank you Mike.
"


Rep reply posted 2022-11-03
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the kind words! It was my pleasure to help you. Please let me know if I can help in the future.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2022-11-02

These guys are Pros in product knowledge and customer service!

"From day 1, when I was selecting a system that would be compatible with Mac PCs and my Apple mobile devices, until now, after my 16 cameras are up and running, the team has been great in supporting me. It did not matter who picked up the phone (yes they answer the phones) I was 100% satisfied with the answer and support the I was provided. My prior VR system supplier didn't to even have email so it is a great improvement for me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-11-02
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave such a detailed review! If we can help in any way, please let us know.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2022-10-28

Excellent customer service

"Product was shipped quickly and works great. I had a few questions that Mike and James answered right away. I definitely recommend this company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-10-26

Excellent service

"Great website and easy to order. Shipment was fast and good product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-20

Highly recommend

"Love the DVR, easy to use, great quality. And customer service was very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-11

Excellent quality Cameras and great customer service.

"After many hours of researching security systems I decided to go with CCTV Camera Pros and not the inferior units sold at most big box stores. I'm very glad I did. The cameras and DVR are working great with very high picture quality. A bad cable was promptly replaced at no cost."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-10-11
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review. If you need any additional help, please let us know.”


Verified
5/5

2022-10-10

Oasis Breads

"we couldn't be happier with the equipment and customer service. Easy to install and set up. Follow up from Mike is impressive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-10-03

Qsee DVR Replacement

"Customer service was offered which I did not need because the links provided with the purchase were super easy to understand and set-up was a breeze. I was dreading to have to go through the set-up that I had with the Qsee system which took hours of frustration and poor customer support to get it to where I was able to view online or from my phone.
Once I unboxed your system I was up and running within minutes and able to view from my phone with the app. I love how easy it is to log on to the system.

You Guys are Great! I'll send everyone to you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-02

Excellent service and video equipment

"Purchased a 7 camera video system with an LPR camera all over wireless and system was all plug and play with wireless antenna’s pre-configured. Everything is working perfectly and could not be happier!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process