"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"I work with a lot of service providers as a part of my job, and I've never been so impressed by the level of customer service before working with CCTV Camera Pros. Their support team is exceptionally responsive, willing to go far out of their way to find a resolution to any problem, and are just in general provided my best support experience to date. I would highly recommend this company to any business/consumer and i'd like to give a special shoutout to James H. with their support team. James adds significant value to the company and is the primary reason for writing this review. "
"DVR worked perfectly with Q-See IP cameras. Remote viewing was very easy to set up on my iphone."
"I ordered 4 new cameras and a new DVR to work on my existing [old] coax feed lines that I could not replace. Got to 1080p clarity with the new system. The folks at CCTV were monumental at helping me out and giving guidance. The eight port DVR I ordered was disappointing at first because it was way too noisy from the fan for my office. I called them up and they recognized the problem and promptly sent me a replacement fan for the unit which made a huge difference and is now tolerable. I have everything installed and working 100%. Amazing clarity and functions perfectly! Thanks to all at CCTV. "
"Very good product! Mike is very knowledgeable and went out of his way to help me, even emailed links to help with setup of the DVR. Very good experience and definitely will order again!"
"Mike and James have been extremely helpful in the design of our security camera system. The after-purchase support has made a huge difference in keeping our system operating at full potential.. "
"Could not find better products and support in Europe. Was looking for a Mac OS/IOS compatible NVR for my existing DLink cameras (Playback of a DLink NVR with an Apple device is between impossible to nightmare) the VT-NVR-8 I bought with CCTV Camera Pros does it all and more.
All the CCTV Camera Pros personnel were very helpful during purchasing, dispatching and my installation setup, their online videos are excellent.
A great team with excellent products. "
“Thank you so much for taking the time to leave such a thorough review. If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”
"I was replacing an old Geovision system and this unit made that easy because it supports both analog and digital cameras. I was able to use my old cameras with the new system and keep both costs and labor down.
I found support to be excellent with the few questions I had during installation and setup and they were great with the responses.
I also like the remote viewing app MUCH better than the one with Geovision. This app is well thought out, fast, and clear. When there's an alarm it only takes a short time to get my eyes on what is happening."
“Thank you so much for taking the time to leave a review.
Sincerely.
-Mike Haldas”
"Great price and product fast turnaround on order."
"Mike gave me excellent help to get me the right product. He answered my questions promptly and I ordered what he recommended. Just what I needed to match my POE system. I was unsure about what to buy and from whom but you sealed the deal and got it right! Thank you for the extra customer service effort! that made the sale and made me a happy customer!"
“Thank you so much for the review!
Sincerely.
-Mike”
"I am extremely pleased with CCTV camera Pros. High quality equipment and fast shipping. Also received the well packed and insulated camera in perfect condition. Thanks Mike! -Larry"
“Larry, Thank you so much for the review!
Sincerely.
-Mike”
"Recently had to replace my NVR, ordered it and received it the following day. Unfortunately, I mistakenly ordered a DVR. I called them on the phone and was told “no problem”, we can switch it for the NVR. Service was quick and friendly. Highly recommend them. Support those that served!"
"Everything went as expected, the equipment has performed very well. I would definitely order again should I need additional products. "
“Thank you so much for taking the time to leave a review!
Sincerely.
-Mike”
"Replaced Swann DVR. Purchase and set up was easy. It was compatible with my cameras. The app is great and so is their support. Swann support is nonexistent and so is their app. So pleased I switched to CCTV Camera Pros!"
"A guy named Mike was VERY HELPFUL with directions. I would tell people about using this site for sure!! Camera pros are very good at the knowledge they have also!"
"I called several times before purchasing, and everyone I spoke with was patient and answered all my questions. The shipping was prompt and efficient. The products were used to start building a video system around my home and have worked well for that purpose."
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you for the feedback. I am so glad to hear that the Viewtron NVR works well with your QSEE IP cameras.”