"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"I called several times before purchasing, and everyone I spoke with was patient and answered all my questions. The shipping was prompt and efficient. The products were used to start building a video system around my home and have worked well for that purpose."
"Hi Mike unfortunately I only got the devices connected late yesterday. The video on the far side 800-1000Ft plus feet away is perfect, so much better than the spot out from the DVR over coax. I am currently testing the IR remote control, to be honest the remote doesn't work that great even standing directly in front of the DVR. I set it up and tested then came back to my desk to read up on it. Going to take a second look hopefully I can get it to work, hoping to have better success when I install the new NVR. YOu and your staff have been very helpful with recommending items I need to complete the job, thank you."
"Needed a weather proof camera to replace a wired camera that fried out in a large storm. Emailed CCTV Camera Pros about the camera I was considering asking if it would work for the application I described. James not only got back to me early the next morning but gave me another option based on my set up. (I went with his recommendation) He also had looked up my security system and confirmed its compatibility for both cameras. Placed order and it arrived within a couple days. Installation was a snap.
Great product, very well built.
CCTV Camera Pros will be where I order my future replacements for my security system. Great experience. Highly recommend."
“Thank you so much for taking the time to leave this nice review. If we can help with anything, please let us know.
Sincerely.
-Mike Haldas, Co-founder”
"Having issues with trespasser(s) on property and needed cameras to capture the license plate numbers as well as very detailed info in regard to car(s). Purchased the AI Security Camera and LPR Camera...they are both amazing, but the detail of the LPR Camera is outstanding!!! Technical support is also outstanding! Each and every question is answered promptly. Camera system is so very easy to set up...does not require a degree in technology!! Thank you CCTV Camera Pros for all you have done to help us protect our property!"
“Thank you so much for taking the time to leave such a thorough review. If you need any help with the system, please let us know.
Sincerely.
-Mike Haldas, co-founder”
"We purchased a security camera system and when needed assistance they were more than willing to help and had a very quick response. THANK YOU!"
"I was looking for a replacement for my QSEE DVR and I found what I needed. Also have great customer care."
"This was a great company to deal with, their web site has everything you need to purchase and use a home camera security system. 8 channel DVR was easy to install and software was user friendly. I was able to set up viewing the home cameras on my iPhone.
Customer service is great."
"Very great system, everything worked great! "
"Great Service and Product Support"
"monitor has a lot of great features. only hang up...screen not large enough, having trouble hitting a crisp picture. working outside with sun blazing...just might need a large brim hat. a real great feature...the Velcro band...really nice, no fear of dropping
sales folk just great, shipment information a bit muddled with a phone call got info on arrival. shipping in three days and i needed that monitor...thanks for the quick ship.
our company covered in jobs..we have had a surge in calls for cctv both resi and commercial. a lot of these people are frightened,, a sign of the times.
have had time to look at the products on your website...trying at this time to arrange meeting with staff...so we can all take a look. this outfit takes it time.
thank you for your interest.
"
"Ordering was simple. The product arrived quickly. The multiplexer work as desired and have had no issues in the after the first month of use"
“Thank you so much for the review! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”
"Can't say enough about the EXCELLENCE and PROFESSIONALISM of CCTV Camera Pros. They answered all my questions very quickly and got me into the exact system I needed. Once my order was placed, which Mr. Halas helped by putting the complete order together for me, it was shipped and received within days. Very Honest and Upstanding group of people. I would highly recommend them to serve any company or individual for their security system needs."
“Thank you so much for posting such a nice and thorough review! Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”
"I needed a camera system for my daycare and I'm glad I went with this company. I love my CCTV Cameras and they have great customer service."
“Thank you so much for the review. If we can help with anything, please let us know.
Sincerely.
-Mike Haldas, co-founder”
"Customer service is excellent. Yes, it does cost a little more than other NVR’s on the market. But the customer service is excellent. When I set my system up they were very Patient and helpful they stepped me through the entire process. I am very happy with the system and excited to utilize all the options available. "
“Thank you so much for taking the time to post a review! We appreciate the kind words!
Sincerely.
-Mike Haldas, co-founder”
"I have only had our system installed for a week but everything is working so far. The large number of instructional videos available helped with setup. The only problem I had was setting up the port forwarding and mac app setup. I think the videos here could be updated. "
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you for the review! Please let us know if you need any help.
Sincerely.
-Mike”