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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-12-28

Excellent service

"With every ordered fill I have received excellent service and pricing. "

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Rep reply posted 2024-01-03
A rep from CPAP.com, CPAP.com, has responded:


Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-12-27

Best prices and service for all you cpap needs

"CPAP.COM never lets you down for products or service for all your CPAP eeds."

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Rep reply posted 2024-01-03
A rep from CPAP.com, CPAP.com, has responded:


Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-12-26

Great company to work with.

"Shopping is always easy, the prices are reasonable.
"

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Rep reply posted 2023-12-27
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-12-26

Price and Delivery

"I’ve been using a CPAP machine since 2016, and CPAP.COM is the best place I’ve found to order my CPAP equipment and supplies. The have excellent sales and the deliveries are prompt and accurate!"

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Rep reply posted 2023-12-27
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.


Verified
5/5

2023-12-23

Review

"Fast and friendly service, excellent!!"

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Rep reply posted 2023-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!”


Verified
5/5

2023-12-22

extra effort

"Hello to all and Happy Holidays. Thanks for the extra effort in contacting my Doctors office for my prescription. Doctors visit was years ago and in another state and you made it happen. Thanks Again"

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Rep reply posted 2023-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!”


Verified
5/5

2023-12-21

Absolute best CPAP equipment retailer ever

"Been purchasing from this supplier for a few years now, so glad I discovered them. By far the best prices, selection, speed of shipping, support and after-sale service; a class act across the board. "

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Rep reply posted 2023-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Hello RKM,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!”


Verified
5/5

2023-12-21

Cpap.com is the best

"I have been shopping here for all my supplies and now my third machine. Prices are great and many times items are on sale. My go to place for all things related to CPAP... "

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Rep reply posted 2023-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-12-18

Excellent Provider

"Well organized and easy to use web site, extensive product list which meets most CPAP needs and excellent customer service."

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Rep reply posted 2023-12-23
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-12-16

Always Excellent Service

"I have bought from CPAP.com for years and have always had a great experience."

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Rep reply posted 2023-12-17
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!”


Verified
5/5

2023-12-14

mi nueva maquina Cpap

"Estoy feliz con mi nuevo Cpap las instrucciones para el pedido fueron claras y la atención por parte de Anita L fue excelente el momento de la compra, su asesoría y su paciencia agradecerá siempre, las maquinas llegaron muy puntualmente y programadas exacto como las necesitamos.
Muy amables, muchas gracias
"

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Rep reply posted 2023-12-17
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We're so glad to hear that Anita L provided you with the level of service and care you deserve! We appreciate your business and hope to hear from you again soon.”


Verified
1/5

2023-12-13

Argumentative and condescending

"After being accused of ordering the wrong part and getting a lecture from the "service" associate she reluctantly agreed to refund the unauthorized amount. "

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Rep reply posted 2023-12-17
A rep from CPAP.com, CPAP.com, has responded:

“Hi,
We are very sorry for the poor experience you had with our company. We want to look into this matter for you as we take pride in providing our customers with the best service possible. Please send us a message with your account information such as your order number, email address, the complete first/last name on your order and, or your phone number.

We hope to hear from you soon!”


Verified
5/5

2023-12-11

"Rep. was super helpful and very pleasant. She was great and product arrived as promised."

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Rep reply posted 2023-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!”


Verified
5/5

2023-12-11

Great Friendly Service

"Very helpful and friendly staff. Great products and very fast shipping!!"

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Rep reply posted 2023-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Hello John,
Thanks for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.”


Verified
1/5

2023-12-10

Unable to provide my any valuable info,,,,

"Toward and After purchasing Transcend Mini pump, I contacted the customer service (CC) twice (by chat and by phone call). In the chat, I was trying to get the info on USB connection on the pump. CC didn't (or couldn't) provide any useful answer. After I purchased, I needed to change the air pressure, which requires Password in the link, and I called to talk "live" with CC. The password given was incorrect (all lower case, first capital, all capital). CC doesn't know it. Also, their window for the price guarantee (w/i 7 days after the order?) is too narrow. I missed $90 saving for the black Friday sale! "

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Rep reply posted 2023-12-12
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We are very sorry for the poor experience you had with our company. We want to look into this matter for you as we take pride in providing our customers with the best service possible. Please send us a message with your account information such as your order number, email address, the complete first/last name on your order and, or your phone number.

We hope to hear from you soon!”