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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.40/5
Customer service:
4.12/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-05-02

Excellent service

"I enjoyed talking with the lady on the phone very professional and kind made my day thank you"

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Rep reply posted 2022-05-04
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-04-27

Staff is very helpful in resolving queries.

"I had ordered merchandise from CPAP. It was put on hold. After submitting required documentation, my order was released. Thank you all."

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Rep reply posted 2022-04-28
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-04-26

SteveL

"Outstanding execution throughout the entire process. "

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Rep reply posted 2022-04-28
A rep from CPAP.com, CPAP.com, has responded:

“Hi Steve, thank you for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-04-20

Five Star Customer Service

"I received great customer service. Brandi handled my inquiry with professional responses she really knows her stuff. "

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Rep reply posted 2022-04-20
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-04-15

Friendly service

"Brandi was very helpful in buying some accessory equipment "

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Rep reply posted 2022-04-18
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-04-08

Cpap.com

"Cpap.com is one of the best Internet sites I have ever had experience with the people that answer the phone are the most helpful especially Brandi. They are truly caring about their customers and go out of their way to help you and to provide you with the best information possible. Thanks again"

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Rep reply posted 2022-04-08
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
You're most welcome! Thanks so much for your kind words and taking time out to share your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-04-06

excellent advice and swift service

"CPAP had corrected my order for the hose which is not compatible with the machine. "

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Rep reply posted 2022-04-07
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We are glad to hear that you received the needed assistance. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-04-05

Order placement

"Brandi was professional, polite and very helpful."

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Rep reply posted 2022-04-07
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thanks for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-04-01

Fantastic customer service

"Love this site, they usually have the best prices, but you might be able to find an item or two on special somewhere for cheaper, but they definitely ALWAYS have the best service.

Great features for help submitting to insurance and the 30-day mask fit guarantee is a life-saver when you are first starting out.

Use them as your primary if your deductible means insurance isn't covering anything anyway and get good pricing or supplement items when you want to get replacements or try news masks as I've done.

Quick and efficient customer service by phone and fantastic customer-friendly policies. I tried a nasal mask and couldn't use it due to opening my mouth and a chin strap not working. They refunded me immediately and due to COVID I didn't even have to return the item.
"

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Rep reply posted 2022-04-05
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you so much for the kind words and recommendation! We're glad to hear that you received the level of service you deserve and we hope to hear from you again soon.”


Verified
5/5

2022-03-30

Good service

"Was able to get issue resolved quickly with Daryl"

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Rep reply posted 2022-03-31
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Daryl, managed to resolve your concerns, Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-03-29

Outstanding, personal, caring, pleasant customer service!!

"First time buying a machine. Talk about friendly, fast and responsive service. You just don't get that these days. "

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Rep reply posted 2022-03-31
A rep from CPAP.com, CPAP.com, has responded:

“That's wonderful! Thank you for sharing your experience with us. We hope to hear from you again soon.”


Verified
5/5

2022-03-29

Great

"Thorough, pro, very patient and understanding, fair pricing. I will recommend cpap.com to all my friends. "

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Rep reply posted 2022-03-29
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks for the recommendation and we hope to hear from you again soon!”


Verified
5/5

2022-03-26

Placing my order

"Placing my order was so easy and rapid.
"

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Rep reply posted 2022-03-28
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thanks for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-03-21

Very knowledgeable, very helpful,

"I enjoyed the customer service I received. Knew exactly what I was looking for. "

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Rep reply posted 2022-03-22
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-03-16

CPAP

"The CPAP Representative, Korinne was extremely professional, courteous, personable, empathetic, knowledgeable, and patient. She provided excellent customer service, and support! I was very satified with my purchasing experience."

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Rep reply posted 2022-03-18
A rep from CPAP.com, CPAP.com, has responded:

“We are glad to hear that you received great service! We'll be sure to share your kind words with Korinne and we hope t hear from you again soon.”